background image

10

AltiServ HPBX Supplement

Configuring the Multi-Tenant Table 

Configuring the multi-tenant table involves first adding entries to the tenant
list, then using Extension Configuration and Trunk Configuration to assign
extensions and trunks, respectively, to tenant IDs.

To create tenant entries:

1.

In the Tenant window, click the Add button to open a small Tenant
Configuration dialog box.

2.

In the dialog box, type in the Tenant Name and click OK. Then click
the Apply button in the Tenant window. The tenant ID is assigned
automatically and sequentially.

3.

Repeat the above steps for all the tenants you want to add, then click
OK to close the System Configuration window.

To assign extensions to tenant IDs:

1.

Select Extension Configuration... on the Management menu to open
the Extension Configuration General window.

2.

For each extension you want to assign to a tenant ID:

a. In the Extension list, select and highlight the extension you want to

assign to a tenant ID. Each extension can be assigned to only one
tenant ID.

b. Select a tenant ID in the Tenant drop-down list under Personal

Information, then click Apply.

3.

Repeat the previous step for each extension you want to assign. When
you’re done, click OK to close the Extension Configuration window.

To assign trunks to tenant IDs:

1.

Select Trunk Configuration... on the Management menu to open the
Trunk Configuration General window.

2.

For each trunk you want to assign to a tenant ID:

a. In the trunk list, select and highlight the trunk you want to assign to

a tenant ID.

b. Select a tenant ID in the Tenant Selection drop-down list, then

click Apply.

3.

Repeat the previous step for each trunk you want to assign. When
you’re done, click OK to close the Trunk Configuration window.

Содержание AltiServ HPBX

Страница 1: ...AltiServ HPBX Supplement to AltiWare OE 4 6 System Installation and Administration Manual 09 2003 4410 0001C...

Страница 2: ...ure accuracy AltiGen Communications Inc will not be liable for technical or editorial errors or omissions contained within the documentation The information contained in this documentation is subject...

Страница 3: ...guration GUI Changes 4 General Page Extension Configuration 4 Tenants Page System Configuration 5 DNIS Page System Configuration 6 Business Hours Page System Configuration 7 Holiday Page System Config...

Страница 4: ...AltiServ HPBX Supplement 2...

Страница 5: ...the subscriber without the up front costs and support overhead of premise based equipment AltiServ HPBX enables service providers and customers the ability to perform moves adds and changes using intu...

Страница 6: ...session AltiConsole Client Session License each AltiConsole client connected to AltiWare counts as one AltiConsole session The following OE 4 6 licenses are still supported in AltiServ HPBX Agent Seat...

Страница 7: ...rade will generate 20 AltiView and 2 AltiConsole Client Session Licenses System Requirements AltiWare OE 4 6 SP1A AltiServ HPBX Base License Installation Important AltiWare OE 4 6 with SP1A must be in...

Страница 8: ...f Extension Configuration Calling Number field each extension number in a tenant group can be configured with a calling number When an outgoing call is made by this extension through PRI or IP trunks...

Страница 9: ...ation Tenant Operator field each tenant group is assigned a local operator This local operator can only be accessed by members of this tenant group When a call is routed into a tenant s Auto Attendant...

Страница 10: ...ours Page System Configuration on page 7 The Workdays During Business Hours Workdays Outside Business Hours and Non Workdays options are determined based on setup in Business Hours Holiday drop down l...

Страница 11: ...uting destination extension or Auto Attendant must be in the same tenant as specified in the Tenant field Business Hours Page System Configuration Figure 4 Business Hours page System Configuration In...

Страница 12: ...Figure 6 Holiday page System Configuration In the Holiday page of System Configuration Holiday Profiles field Profile drop down list selection based on Holiday profiles added using the Add button Cli...

Страница 13: ...o Attendant The Auto Attendant configuration windows Auto Attendant Select dialog box and Auto Attendant Main Window will display fields for Tenant Name Figure 7 Auto Attendant Select dialog box Figur...

Страница 14: ...to open the Extension Configuration General window 2 For each extension you want to assign to a tenant ID a In the Extension list select and highlight the extension you want to assign to a tenant ID...

Страница 15: ...s To change the extension to tenant ID assignment Open the Extension Configuration General window as discussed in the steps on the previous section under To assign extensions to tenant IDs and use the...

Страница 16: ...g phrase Your system is out of IP Extension License Please contact your system administrator AltiClient NetMeeting IP phone login is treated as an AltiGen IP phone and therefore does not count as usin...

Страница 17: ...ge Integration MultiSite AltiConsole Unsupported Feature Codes The following feature codes are not supported in AltiServ HPBX 35 Virtual Login station privilege override 37 Remote Call Forwarding 38 O...

Страница 18: ...14 AltiServ HPBX Supplement...

Страница 19: ...s 6 7 C calling number field 4 changing extension to tenant ID assignment 11 changing trunk to tenant ID assignment 11 configuration multi tenant table 10 configuration GUI changes 4 creating tenant e...

Отзывы: