FAQ: Frequently Asked Questions
1. I am having Bluetooth pairing or connection problems, what do I do?
A.) Make sure your Bluetooth device is turned on and is on the discoverable mode.
B.) Make sure your speaker is not already connected with another device.
C.) If you want to connect with another device , disconnect (you don’t need to unpair) the previously connected
device and try pairing again.
D.) If you had already paired your device and connection was successful prior but now your connection is
failing or getting a connection error, unpair/forget device (for IOS devices) from your phone or mp3 player and
pair again. Now try to connect.
E.) If you are pairing the first device to the speaker, after you turn on the speaker, select iMW545 from the list
of discovered Bluetooth devices to pair. If prompted for a password/pass code enter “0000”.
F.) When you are turning ON the speaker for the first time it automatically tries to connect to the last paired
device, if it cannot find the last paired device and you have paired multiple devices it will try to establish
connection with the previously paired devices. If none of the paired devices are available to connect it will turn
to a discoverable mode and this can take from 5 to 90 seconds (depending upon the number of previously
paired devices and their operating system). If you are trying to establish a connection during this time you will
receive an error. Kindly wait for approximately 90 seconds, scan your MP3 player or phone to discover new
devices in the Bluetooth manager screen of your device and select iMW545 from that list to pair. If prompted
for a password/pass code enter “0000”.
G.) For android devices after unpairing the speaker it may show up on the available devices. This could
happen even if the speaker is turned OFF. If you trying to pair again – please make sure your speaker is
turned ON (We recommend having your android device close to the speaker), wait for few seconds till, and
allow 90 seconds for the speaker to establish that no other device is available for connection. Turn on
Bluetooth on your phone/player. Click on “Scan” for Bluetooth devices from your phone/player to discover
iMW545.Now click on iMW545 to connect.
H.) Please note this speaker can be paired with up to 8 devices and will establish automatic connection to
these devices. If you’re trying to pair with more than 8 devices, it will pair but you may have issues connecting
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