18
Troubleshooting
Symptom
Possible Problem
Solution
Speaker system doesn’t
respond (no power)
AC adapter isn’t plugged into a wall outlet
or the connector isn’t plugged into the
power supply jack on the back of the
speaker system.
Plug the AC adapter into a wall outlet and plug the connector into the power
supply jack on the back of the speaker system.
Wall outlet is not functioning.
Plug another device into the same outlet to confirm the outlet is working.
The batteries are dead.
Replace with new batteries. (See the
Getting Started
section for details.)
The power isn’t turned on.
Turn on the speaker system by pressing the button. The LCD display
turns on.
iPhone or iPod doesn’t
dock properly
Using the wrong adapter for iPhone or
iPod or no adapter.
Make sure the adapter is the proper fit for your iPhone or iPod.
iPhone or iPod didn’t install properly.
Remove your iPhone or iPod from the dock and check for obstruction on the
connectors in the dock and on your iPhone or iPod. Then reseat it in the dock
and slide the guard down to protect it.
