12
Maintenance includes, but it is not limited to, the following activities:
Remove the foot shell and glide sock, check for damage or wear and replace
if necessary
Clean and check moving parts for signs of damage due to ingress of debris
Check all screws for tightness
Visually check the heel and toe springs for signs of delamination or wear.
Some surface damage may occur after a period of use, this does not affect
the function or strength of the foot
9 – WARRANTY AND LIABILITY
Warranty terms
ALPS BioStep feet are covered by the following warranty terms against
manufacturing defects:
3 years warranty on the structural/metal elements (carbon fiber elements, bolts and
titanium elements)
6 months warranty on foot shell.
1 month warranty on the spectra sock.
Specific exclusions from this warranty are: devices used beyond the recommended use
conditions, in adverse environmental conditions or without respecting weight bearing
limits; devices not fitted appropriately according to the instructions for use; devices not
maintained as directed. The user should be aware that any changes or modifications
carried out on the device which have not been expressly approved will void the
warranty
.
Return authorization
To obtain an ALPS Return Authorization Number (RA#) for a warranty call ALPS
Customer Service and provide an ALPS representative with the following
information:
Customer ID # – Invoice # – Date of Invoice – Nature of Return
The RA# must be displayed on the exterior of the returned item box or it will be
refused at the dock
