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Allied Telesis AT-FS970M/16F8-LC Скачать руководство пользователя страница 93

93

Chapter 6

Troubleshooting

This chapter contains suggestions on how to troubleshoot the switch if a
problem occurs.

Note

For further assistance, please contact Allied Telesis Technical
Support at

www.alliedtelesis.com/support

.

Problem 1:

All the LEDs on the switch are off.

Solutions:

Try the following:



Press the eco-friendly button on the front panel to see if the switch
is operating in the low power mode with the LEDs off. You can also
toggle the LEDs off and on with the ECOFRIENDLY LED and NO
ECOFRIENDLY LED commands in the Global Configuration mode
of the command line interface.



Verify that the power cord is securely connected to the power
source and the AC connector on the back panel of the switch.



Verify that the power outlet has power by connecting another
device to it.



Try connecting the unit to another power source.



Try a different power cord.



Verify that the voltage from the power source is within the required
levels for your region.

Problem 3:

A twisted pair port on the switch is connected to a network

device but the port’s LINK/ACT LED is off.

Solutions:

The port is unable to establish a link to a network device. Try

the following:



Verify that the cable is securely connected to the ports on the
switch and network device.



Verify that the port is connected to the correct twisted pair cable.



Verify that the network device connected to the twisted pair port is
powered on and is operating properly.

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Содержание AT-FS970M/16F8-LC

Страница 1: ...970M Series Fast Ethernet Switches AT FS970M 8 AT FS970M 8PS AT FS970M 8PS E AT FS970M 16F8 LC AT FS970M 16F8 SC AT FS970M 24C AT FS970M 24F AT FS970M 24LPS AT FS970M 24PS AT FS970M 48 AT FS970M 48PS...

Страница 2: ...espective owners Allied Telesis Inc reserves the right to make changes in specifications and other information contained in this document without prior written notice The information provided herein i...

Страница 3: ...es uses and can radiate radio frequency energy and if not installed and used in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipme...

Страница 4: ...fety Statements Important The indicates that translations of the safety statement are available in the PDF document Translated Safety Statements posted on the Allied Telesis website at www alliedteles...

Страница 5: ...nels 20 Front Panel Components 20 Switches with 24 or 48 Twisted Pair Ports 21 Hardware Features 21 Front Panels 22 Front Panel Components 23 Fiber Optic Switch 24 Hardware Features 24 Front Panel 25...

Страница 6: ...bling the Networking Ports 71 Cabling the Twisted Pair and Fiber Optic Ports 72 Twisted Pair Ports 72 Fiber Optic Ports 73 General Guidelines 73 Installing Optional SFP Transceivers 74 Chapter 5 Power...

Страница 7: ...FS970M 24PS AT FS970M 24F AT FS970M 48PS AT FS970M 16F8 LC and AT FS970M 16F8 SC Switches 60 Figure 20 Components of the AT FS970M 24LPS and AT FS970M 48 Switches 61 Figure 21 Turning the Switch Upsi...

Страница 8: ...Figures 8...

Страница 9: ...EDs 45 Table 13 100Base FX Port LED on the AT FS970M 16F8 LC AT FS970M 16F8 SC and AT FS970M 24F Switches 46 Table 14 SFP Slot LED 47 Table 15 LEDs and Management Software Initialization 81 Table 16 P...

Страница 10: ...Tables 10...

Страница 11: ...This guide contains the installation instructions for the FS970M Series of Fast Ethernet switches The preface contains the following sections Document Conventions on page 12 Contacting Allied Telesis...

Страница 12: ...tions Note Notes provide additional information Caution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data Warning Warnings inform you tha...

Страница 13: ...about RMAs and to contact Allied Telesis technical experts USA and EMEA phone support Select the phone number that best fits your location and customer type Hardware warranty information Learn about...

Страница 14: ...Preface 14...

Страница 15: ...1 Fiber Optic Switch on page 24 Back Panels on page 28 Management Panels on page 30 Model Naming Conventions on page 31 10 100Base TX Twisted Pair Ports on page 33 10 100 1000Base T Twisted Pair Ports...

Страница 16: ...pair ports 8 24 or 48 ports per switch 10Base T and 100Base TX compliant IEEE 802 3u Auto Negotiation compliant Auto MDI MDIX 100 meters 328 feet maximum operating distance IEEE 802 3x flow control i...

Страница 17: ...per switch 10Base T 100Base TX and 1000Base T compliant IEEE 802 3u Auto Negotiation compliant Auto MDI MDIX 100 meters 328 feet maximum operating distance IEEE 802 3x flow control in 10 100Base TX fu...

Страница 18: ...of the switches Storage capacity of 16 000 MAC address entries Automatic learning and aging Management Software and Interfaces Here are the management software and management interfaces AlliedWare Plu...

Страница 19: ...e models are listed in Environmental Specifications on page 99 Table 1 Hardware Features of the 8 port Switches Feature 8 8PS 8PS E Number of 10 100Base TX Ports 8 8 8 Number of 10 100 1000Base T Port...

Страница 20: ...M Switches Front Panel Components Figure 2 identifies the Fast and Gigabit Ethernet networking ports and the SFP slots on the 8 port switches Figure 2 Networking Ports and SFP Slots on the 8 port Swit...

Страница 21: ...10 100Base TX Ports 24 24 24 48 48 Number of 10 100 1000Base T Ports 2 2 2 2 2 Number of SFP Slots for 100Mbps 100Base FX or 1000Mbps 1000Base SX LX Transceivers1 2 2 2 2 2 Power over Ethernet No Yes...

Страница 22: ...2 Front Panels The front panels of the 24 and 48 port switches are shown in Figure 3 Figure 3 Front Panels of the 24 and 48 port Switches AT FS970M 24PS AT FS970M 48PS AT FS970M 24C AT FS970M 48 AT FS...

Страница 23: ...rnet networking ports and the SFP slots on the 24 and 48 port switches Figure 4 Networking Ports and SFP Slots on the 24 and 48 port Switches 10 100Base TX Ports Combo Ports and SFP Slots 10 100 1000B...

Страница 24: ...uplex SC Duplex LC Maximum Distance per Port 2 kilometers 1 24 miles 2 kilometers 1 24 miles 2 kilometers 1 24 miles Number of 10 100Base TX Ports 8 8 8 Number of 10 100 1000Base T Ports 2 2 2 Number...

Страница 25: ...itch is shown in Figure 6 Figure 6 Front Panel of the AT FS970M 16F8 SC Fiber Optic Switch AT FS970M 16F8 LC 100Base FX Fiber Combo Ports and SFP Slots Optic Ports with 10 100Base TX Twisted Pair Dupl...

Страница 26: ...AT FS970M 24F Switch is shown in Figure 7 Figure 7 Front Panel of the AT FS970M 24F Fiber Optic Switch AT FS970M 24F 100Base FX Fiber Combo Ports and SFP Slots Optic Ports with Duplex LC Connectors 1...

Страница 27: ...er of Fiber Optic Ports 16 16 24 Connector Duplex LC Duplex SC Duplex LC Wavelength Transmit and receive 1310 nm Transmit and receive 1310 nm Transmit and receive 1310 nm Standard 100Base FX 100Base F...

Страница 28: ...els of the single power supply switches Figure 8 Back Panels of the Single Power Supply Switches AC Power Connector AT FS970M 8 AT FS970M 8 E and AT FS970M 24C Switches AC Power Connector AT FS970M 8P...

Страница 29: ...panel of the dual power supply switches including AT FS970M 16F8 LC AT FS970M 16F8 SC AT FS970M 24F AT FS970M 24PS AT FS970M 48PS Figure 9 Back Panel of the Dual Power Supply Switches AC Power Connect...

Страница 30: ...identifies the components in the management panels on the FS970M Fast Ethernet Switches Figure 10 FS970M Series Management Panels Console eco friendly Button System LED Port Management Console eco fri...

Страница 31: ...tions of the Fiber Optic Switch Table 5 Model Naming Conventions for the Twisted Pair Switches Convention Definition 1 This is the series name 2 This is the number of 10 100Base TX ports 3 This extens...

Страница 32: ...70M 16F8 LC Fiber Optic Switch Convention Definition 1 This is the product name 2 This is the number of 100Base FX fiber optic ports 3 The letter F signifies fiber optic 4 This is the number of 10 100...

Страница 33: ...speed is set manually while its duplex mode is established through Auto Negotiation Note A switch port that is connected to a network device that does not support Auto Negotiation and has a fixed dup...

Страница 34: ...rt Pinouts Refer to Table 25 on page 102 for the port pinouts of the 10 100Base TX twisted pair ports Table 7 Twisted Pair Cable Requirements for the 10 100Base TX Ports Cable Type 10Mbps 100Mbps Non...

Страница 35: ...Auto Negotiation Note A switch port that is connected to a network device that does not support Auto Negotiation and has a fixed duplex mode of full duplex should not set its duplex mode with Auto Ne...

Страница 36: ...fer to Table 25 on page 102 and Table 26 on page 103 for the port pinouts of the 10 100 1000Base T twisted pair ports Table 8 Twisted Pair Cable for the 10 100 1000Base T Ports Cable Type 10Mbps 100Mb...

Страница 37: ...r using the combo ports are listed here Only one port in a combo pair is active at a time The twisted pair port is the default active port The SFP slot becomes active when an SFP transceiver establish...

Страница 38: ...ared settings of the twisted pair port and SFP slot of a combo port If you disable Auto Negotiation on the twisted pair port and set the speed and duplex mode manually the switch reactivates it when a...

Страница 39: ...g as a central power source for other network devices Devices that receive their power from a PSE are called powered devices PD Examples include wireless access points IP telephones webcams and even o...

Страница 40: ...e The power requirements of the PoE devices determine the maximum number of devices the switch can support at one time So long as the total power requirements of the powered devices is less than the p...

Страница 41: ...the Critical priority level power is provided to the ports based on port number in ascending order The High level is the second highest level Ports set to this level receive power only if all the por...

Страница 42: ...while strands connected to pins 4 5 7 and 8 are unused With 1000Base T devices all eight strands are used to carry network data It takes four strands to deliver DC power to a PD With Mode A the power...

Страница 43: ...the Global Configuration mode of the command line interface Toggling the LEDs on and off does not interfere with the network operations of the device The System LED is always on Note When checking or...

Страница 44: ...cribed in Table 11 Table 11 10 100Base TX Port LEDs LED State Description Link Activity Off The port has not established a link to an end node Solid green The port has established a link to an end nod...

Страница 45: ...co friendly button 10 100 1000Base T Twisted Pair Port LEDs The twisted pair ports in the combo ports have link activity and duplex mode LEDs just like the 10 100Base TX ports Refer to Figure 14 Figur...

Страница 46: ...f duplex mode Solid green The port is operating in full duplex mode Table 12 10 101000Base T Port LEDs Continued LED State Description Table 13 100Base FX Port LED on the AT FS970M 16F8 LC AT FS970M 1...

Страница 47: ...displays status information about the switch The LED displays the number 0 during normal operations Table 14 SFP Slot LED LED State Description Link Activity Off The SFP slot is empty or the SFP modu...

Страница 48: ...Overview 48 Figure 17 System LED System ID LED...

Страница 49: ...ncluded with the switch To establish a local management session with the switch you connect a terminal or a personal computer with a terminal emulation program to the Console port which has an RJ 45 s...

Страница 50: ...ply operates in a redundant state The switch automatically activates the redundant power supply if the active power supply loses power or fails The change over is instantaneous making it transparent t...

Страница 51: ...FS970M Series Installation Guide 51 Warning This unit might have more than one power cord To reduce the risk of electric shock disconnect all power cords before servicing the unit E30...

Страница 52: ...wer Connectors The switches have either one or two power supply sockets on the back panels depending on the number of power supplies AC switches are powered on or off by connecting or disconnecting th...

Страница 53: ...53 Chapter 2 Beginning the Installation The chapter contains the following sections Reviewing Safety Precautions on page 54 Choosing a Site for the Switch on page 58 Unpacking the Switch on page 59...

Страница 54: ...ng Do not look directly at the fiber optic cable ends or inspect the cable ends with an optical lens L6 Warning To prevent electric shock do not remove the cover No user serviceable parts inside This...

Страница 55: ...ting Temperatures All the switches are designed for a maximum ambient temperature of 40 degrees C except the AT FS970M 8PS E Switch which has a maximum ambient temperature of 50 degrees C Note All Cou...

Страница 56: ...a hazardous condition is not created due to uneven mechanical loading E25 Note Use dedicated power circuits or power conditioners to supply reliable electrical power to the device E27 Warning This uni...

Страница 57: ...37 Warning To reduce the risk of electric shock the PoE ports on this product must not connect to cabling that is routed outside the building where this device is located E40 Caution The unit does not...

Страница 58: ...t and disconnect cables and view the port LEDs The site should allow for adequate air flow around the unit and through the cooling vents on the front and rear panels The ventilation direction in units...

Страница 59: ...ackaging material in the event you need to return the unit to Allied Telesis The AT FS970M 8 AT FS970M 8PS AT FS970M 8PS E and AT FS970M 24C Switches come with the components listed in Figure 18 Figur...

Страница 60: ...come with the components listed in Figure 19 Figure 19 Components of the AT FS970M 24PS AT FS970M 24F AT FS970M 48PS AT FS970M 16F8 LC and AT FS970M 16F8 SC Switches Two rack mounting brackets One 2 m...

Страница 61: ...come with the items listed in Figure 20 on page 61 Figure 20 Components of the AT FS970M 24LPS and AT FS970M 48 Switches Two rack mounting brackets One 2 m 6 6 ft local management cable with RJ 45 8P8...

Страница 62: ...Beginning the Installation 62...

Страница 63: ...Installing the Switch on a Table or in an Equipment Rack This chapter contains the following procedures Installing the Switch on a Table or Desktop on page 64 Installing the Switch in an Equipment Rac...

Страница 64: ...ation direction in units that have a cooling fan is from front to back with the fans on the back panels drawing the air out of the units The site should not expose the switch to moisture or water The...

Страница 65: ...on guidelines can be found in Choosing a Site for the Switch on page 58 Here is the procedure for installing the switch in a 19 inch equipment rack Caution The chassis may be heavy and awkward to lift...

Страница 66: ...FS970M 8 AT FS970M 8PS AT FS970M 8PS E and AT FS970M 24C Switches secure the two rack mount brackets to the sides of the switch using the eight bracket screws included with the unit Figure 23 here and...

Страница 67: ...one short bracket and one long bracket Allied Telesis recommends installing the short bracket on the right side and the long bracket on the left side as you face the front of the unit so that the syst...

Страница 68: ...Installing the Switch on a Table or in an Equipment Rack 68 Figure 25 Attaching the Equipment Rack Brackets...

Страница 69: ...le another person holds the switch in the equipment rack secure it using standard equipment rack screws not provided Refer to Figure 27 Figure 27 Mounting the Switch in an Equipment Rack Go to Chapter...

Страница 70: ...Installing the Switch on a Table or in an Equipment Rack 70...

Страница 71: ...71 Chapter 4 Cabling the Networking Ports This chapter contains the following procedures Cabling the Twisted Pair and Fiber Optic Ports on page 72 Installing Optional SFP Transceivers on page 74...

Страница 72: ...rations manually The appropriate MDI MDI X setting for a switch port connected to a 10 100Base TX network device with a fixed wiring configuration depends on the setting of the network device and whet...

Страница 73: ...ions for the 100Base FX fiber optic ports are listed in Table 4 on page 27 Do not remove the dust covers from the fiber optic ports until you are ready to connect the fiber optic cables Dust contamina...

Страница 74: ...ic transceivers are dust sensitive Always keep the plug in the optical bores when a fiber optic cable is not installed or when you store the transceiver When you do remove the plug keep it for future...

Страница 75: ...ng the transceiver in the top SFP slot position the transceiver with the Allied Telesis label facing up If you are installing the transceiver in the bottom slot position the transceiver with the label...

Страница 76: ...f the transceiver is installed in the top slot verify that the handle is in the upright position as shown in Figure 31 If the transceiver is installed in the bottom slot verify that the handle is in t...

Страница 77: ...lation Guide 77 7 Connect the fiber optic cable to the SFP module as shown in Figure 32 Figure 32 Connecting the Fiber Optic Cable to the SFP Module 8 Repeat this procedure if you have another SFP tra...

Страница 78: ...Cabling the Networking Ports 78...

Страница 79: ...s the following procedures Powering On an AC Switch on page 80 Starting a Management Session on page 85 Starting a Local Management Session on page 88 Starting a Telnet Management Session on page 90 S...

Страница 80: ...nels and to appropriate power sources The AT FS970M 24PS AT FS970M 24F AT FS970M 48PS AT FS970M 16F8 LC and AT FS970M 16F8 SC Switches have two power supplies with separate connectors The AT FS970M 24...

Страница 81: ...t and shall be easily accessible E5 Monitoring the Initialization Processes It takes a minimum of forty seconds for the switch to initialize its management software programs and features and load the...

Страница 82: ...atures Load Configuration File Phase 1 15 seconds Phase 2 15 seconds Phase 3 10 seconds Phase 4 varies CFE NTSW 5 0 0 for BCM956218 32bit SP BE MIPS Build Date Wed Jan 23 13 47 51 PDT 2014 jwong tiram...

Страница 83: ...lizing LACP done Initializing PORT VLAN done Initializing Port Mirroring done Initializing Port Statistics done Initializing Snmp Service done Initializing Web Service done Initializing Monitor done I...

Страница 84: ...lizing IFMV6 done Initializing RTM done Initializing FTAB done Initializing FTABV6 done Initializing ACM done Initializing Filter done Initializing L3_MGMT done Initializing L3APP_MGMT done Initializi...

Страница 85: ...ou may use the server to manage the unit over your network with the Telnet application protocol Commonly referred to as in band management because it is conducted over the network this management meth...

Страница 86: ...u may use the factory 169 254 1 1 address assigned to the Default VLAN You need to assign your management workstation an IP address in the 169 254 n n subnet or your workstation must have access to th...

Страница 87: ...g devices Refer to the FS970M Series AlliedWare Plus Command Line Interface User s Guide for instructions on how to configure the switch for secure HTTPS web browser management SNMP Refer to the FS970...

Страница 88: ...Figure 37 Connecting the Management Cable to the Console Port 2 Connect the other end of the cable to an RS 232 port on a terminal or PC with a terminal emulator program 3 Configure the terminal or t...

Страница 89: ...user name friend as the password The user name and password are case sensitive The local management session starts when the AlliedWare Plus command line prompt shown in Figure 38 is displayed Figure 3...

Страница 90: ...assign the address disconnect your computer from your network power it on wait for the DHCP client to generate the IP address 169 254 n n and then connect the computer to your new FS970M Series switc...

Страница 91: ...970M Series switches and is always 0 The third value is a port number on the switch You may specify only one port number in a PORT parameter but you may specify more than one PORT parameter in many of...

Страница 92: ...wplus configure terminal awplus config interface port1 0 5 port1 0 11 port1 0 16 port1 0 18 For instructions on the command line interface and the PORT parameter refer to the FS970M Series AlliedWare...

Страница 93: ...cord is securely connected to the power source and the AC connector on the back panel of the switch Verify that the power outlet has power by connecting another device to it Try connecting the unit to...

Страница 94: ...te network device connected to the fiber optic port is powered on and operating properly Verify that the fiber optic cable is securely connected to the ports on the SFP module and remote network devic...

Страница 95: ...duplex mode Problem 6 The switch functions intermittently Solutions Check the system hardware status through the management software Use the SHOW SYSTEM ENVIRONMENT command in the Privileged Exec mode...

Страница 96: ...Troubleshooting 96...

Страница 97: ...e 102 Fiber Optic Port Specifications on page 104 RJ 45 Style Serial Console Port Pinouts on page 106 Physical Specifications Dimensions H x W x D Table 16 Product Dimensions Model Dimensions AT FS970...

Страница 98: ...0M 16F8 LC 4 4 kg 9 75 lb AT FS970M 16F8 SC 4 4 kg 9 75 lb AT FS970M 24C 2 2 kg 4 8 lb AT FS970M 24F 4 4 kg 9 75 lb AT FS970M 24LPS 4 4 kg 9 75 lb AT FS970M 24PS 5 0 kg 11 0 lb AT FS970M 48 4 0 kg 8 9...

Страница 99: ...condensing Storage Humidity 5 to 95 noncondensing Maximum Operating Altitude 3 048 m 10 000 ft Maximum Nonoperating Altitude 4 000 m 13 100 ft Table 20 Environmental Specifications for the AT FS970M 8...

Страница 100: ...70M 8PS E 185 watts 8 8 6 AT FS970M 24LPS 185 watts 24 12 6 AT FS970M 24PS 370 watts 24 24 12 AT FS970M 48PS 370 watts 48 24 12 Table 22 Maximum Power Consumptions Model Max Power Consumption AT FS970...

Страница 101: ...40 VAC 1 0 A maximum 50 60 Hz per input AT FS970M 16F8 SC AC model 100 240 VAC 1 0 A maximum 50 60 Hz per input AT FS970M 24C AC model 100 240 VAC 1 0 A maximum 50 60 Hz per input AT FS970M 24F AC mod...

Страница 102: ...100 Mbps Table 24 Product Certifications Description Certification EMI Emissions FCC Class A EN55022 Class A EN61000 3 2 EN61000 3 3 VCCI Class A CISPR Class A C TICK CE EMC Immunity EN55024 Electric...

Страница 103: ...ating at 1000 Mbps 5 Not used Not used 6 RX TX 7 Not used Not used 8 Not used Not used Table 26 Pin Signals for 1000 Mbps Pinout Pair 1 Pair 1 2 Pair 1 3 Pair 2 4 Pair 3 5 Pair 3 6 Pair 2 7 Pair 4 8 P...

Страница 104: ...2 km Fiber Optic Cable 50 125 or 62 5 125 m core cladding multimode fiber optic cable Transmitter Wavelength 1310 nm Output optical power with 50 125 m core cladding multimode fiber optic cable BOL m...

Страница 105: ...neral Maximum Distance 2 km Fiber Optic Cable 50 125 or 62 5 125 m core cladding multimode fiber optic cable Transmitter Wavelength 1310 nm Output optical power with 50 125 m core cladding multimode f...

Страница 106: ...29 lists the pin signals of the RJ 45 style serial Console port Table 29 RJ 45 Style Serial Console Port Pin Signals Pin Signal 1 Looped to pin 8 2 Looped to pin 7 3 Transmit Data 4 Ground 5 Ground 6...

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