Washer Symptom
Possible Cause/Solution
Won't Spin
• Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the elec-
trical outlet.
• Check the laundry room fuse or circuit breaker.
• Broken drive belt. Call the service person.
Stops/Pauses During Cycle
• Pauses are part of the washer’s normal operation. The
washer will stop (pause) shortly before the wash and rinse
spins.
• Check the laundry room fuse or circuit breaker.
Won't Drain
• Make sure drain hose is not kinked or twisted.
• Make sure drain hose is not clogged.
• Make sure drain receptacle is not clogged.
• Refer to the Installation instructions to make sure that the
drain hose has been properly installed.
Water Leaks
• Check that fill hoses are properly installed on the faucets
and the washer’s water mixing valve.
• Check the condition of the fill hoses. Replace fill hoses ev-
ery five years.
• Make sure drain receptacle is not clogged.
• Check laundry room plumbing.
• Check house water pressure. In cases of extremely low wa-
ter pressure, leaking may occur.
• Laundry load may be oversudsing or overloaded. Use less
detergent (or low-sudsing detergent) and proper load sizes.
Is Noisy
• Wash load may be unbalanced. Open lid and redistribute
the load.
• Make sure washer is level. Uneven leveling can cause vi-
bration.
• A newly installed washer may make a knocking sound if
the machine has been in storage. The belt may have set-
tled. Run washer through 4-5 cycles to loosen belt. Washer
operation will not be affected.
Load Is Too Wet
• Wash load may be unbalanced. Open lid and redistribute
the load.
• Load is too small. Add items to make full load.
Wrong Water Temperature
• Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected
to hot mixing valve (indicated with “H” on the valve brack-
et) and cold faucet is connected to cold mixing valve (indi-
cated with “C” on the valve bracket).
• Make sure laundry room water heater is adjusted properly.
• The Normal Eco cycle uses a colder water temperature.
Table continues...
Troubleshooting
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