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Troubleshooting
7. Error Code Listing
Error Conditions
If any of the following errors occur, the control enters Error Mode. For all fatal errors, the control will
terminate the current cycle, turn off all outputs, and flash two LEDs one second on/one second off to indicate
the error.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Motor Failure
Error.
If the control receives the motor failure signal from the motor control, the control will
enter Error Mode. The control will turn off all outputs and flash the DOOR and FINAL
SPIN LEDs one second on/one second off to indicate a motor failure error. This is a fatal
error. The machine must be unpowered to clear this error.
Fill
Error.
If the control receives no full input from the pressure switch indicating the cylinder is full
within 30 minutes of starting the fill, the control will enter Error Mode. The control will
turn off all outputs and flash the WASH and DOOR LEDs one second on/one second off
to indicate a fill error. This is a fatal error. The machine must be unpowered to clear this
error.
Door Open
Error.
If the control senses the door open during Run Mode, the control will enter Error Mode.
The control will turn off all outputs and flash the WASH and RINSE LEDs one second on/
one second off to indicate a door open error. This is a fatal error. The machine must be
unpowered to clear this error.
Door Lock/Unlock
Error.
If the door doesn’t lock in 15 seconds in Door Locking Mode or the door doesn’t unlock
in 3 minutes in Door Unlocking Mode, the control will enter Door Lock Error Mode. The
control will turn off all outputs and flash the DOOR LED one second on/one second off to
indicate a door lock/unlock error.
To clear this error in Door Locked Mode the door must either open or lock. If the door
locks, the cycle will start normally. If the door opens, the control will revert back to Start
Mode.
To clear this error in Door Unlocking Mode the door must unlock or open. If the door
unlocks or opens, the control will enter End of Cycle Mode.
SPI Communications
Error.
This error occurs when there is a problem with communications between the front-end
control and the motor control. The control will turn off all outputs and flash the FINAL
SPIN and RINSE LEDs one second on/one second off to indicate an SPI communications
error. This is a fatal error. The machine must be powered down at this point.
Open/Shorted
Temperature
Sensor Error (Models
equipped with
heater)
Any time the control senses a temperature less than 32°F (0°C) or greater than 212°F
(100°C) while heating, the control will turn off the heater output and not attempt to heat.
The control will continue and finish the cycle normally. At the end of the cycle the
control will flash the HEATING LED one-second on/one second off to indicate an open/
shorted temperature sensor error. This error will be cleared when the door is opened at the
end of the cycle.