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Troubleshooting

Try these troubleshooting tips before making a service call.
They may save you time and money.

Washer Symptom

Possible Cause/Solution

Won't Fill

• Make sure power cord is plugged all the way into the electrical outlet.
• Make sure hot and cold water faucets are turned on.
• Make sure lid is closed.
• Make sure that the fill hoses are not kinked or twisted.
• Press Start/Pause button to start washer.
• Make sure that the controls are properly set.
• In the Normal Eco cycle, during the rinse portion of the cycle, the tub won’t fill with

water. Instead, there is a spray rinse.

• Make sure that the last spin has been completed.
• Check the laundry room fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter screens located at the

faucet end of the fill hoses. (Owner is responsible for service calls regarding clean-
ing of the screens.)

• Water is being siphoned from the washer during the cycle. Refer to the Installation

instructions to make sure that the drain hose has been properly installed.

• Are flood safe stainless steel hose devices installed on the fill hoses? Such assem-

blies are designed to shut off the water flow if an increase in flow volume is detec-
ted (such as a burst hose). It is possible the devices are activating falsely. Replace
these fill hoses with hoses that came with the unit from the factory.

Won't Start

• Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.

Won't Agitate

• Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Broken drive belt. Call the service person.

Won't Spin

• Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Broken drive belt. Call the service person.

Stops/Pauses During Cycle

• Pauses are part of the washer’s normal operation. The washer will stop (pause)

shortly before the wash and rinse spins.

• Check the laundry room fuse or circuit breaker.

Table continues...

Troubleshooting

©

 Copyright, Alliance Laundry Systems LLC -

 DO NOT COPY or TRANSMIT

  21

  Part No. 204954EN

Содержание TC5102WN

Страница 1: ...hers Original Instructions Keep These Instructions for Future Reference CAUTION Read the instructions before using the machine If this machine changes ownership this manual must accompany machine Part...

Страница 2: ......

Страница 3: ...tructions ap pearing in this manual are not meant to cover all possi ble conditions and situations that may occur It must be understood that common sense caution and care fulness are factors which can...

Страница 4: ...ls 11 To Wash Clothes 11 Pausing the Cycle 12 Canceling the Cycle 12 Cycle Operation 13 Optional Features 14 Clothing Care 17 Clothing Concerns 17 Maintenance 19 Cold Weather Care 19 Care of Your Wash...

Страница 5: ...ve Maintenance 19 Reinstallation of Shipping Materials 20 Motor Overload Protector 20 Troubleshooting 21 Contact Information 23 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 5 Part No...

Страница 6: ...nnel when required Do not do it yourself Do not install or store the washer where it will be exposed to water and or weather Do not wash articles that have been previously cleaned in washed in soaked...

Страница 7: ...the shut off valves at the end of each wash day Keep your washer in good condition Bumping or dropping the washer can damage safety features If this occurs have your washer checked by a qualified serv...

Страница 8: ...into loads that can be washed in cold warm or hot water 4 Sort by Type and Amount of Soil Heavily soiled clothes will need extra treatment Lightly soiled clothes can become dingy if washed with heavil...

Страница 9: ...mperature of the in coming water supply The washer does not heat or cool the wa ter For example northern climates will have much colder incom ing water during the winter months Southern climates will...

Страница 10: ...periods of agi tation and then a short soak until advancing to the spin por tion of the cycle All spin speeds are a low spin Waterproof Items If waterproof or water resistant items need to be washed...

Страница 11: ...on A three second tone will sound to confirm that these signals are turned off or on In addition the Status lights will be lit in an upward pattern when the signal is turned on The lights will be lit...

Страница 12: ...ou can change the cycle during the first wash fill only You can also pause the cycle after the first fill but the cycle selec tion can t be changed at this time NOTE You can t pause a cycle right afte...

Страница 13: ...on Soak 27 00 Heavy Soil Fill Agitate Soak 24 00 High Option Wash Fill Agitate Spin 15 30 High High Rinse 2 50 Extra Rinse Spin Fill Agitate 10 10 High High Option Final Spin Spin 9 10 High Total with...

Страница 14: ...n Final Spin Spin 8 10 Heavy Duty Bulky Sheet High Perm Press Delicate Low Total without Op tion Perm Press 29 40 All Others 32 40 Spin Cycle Cycle Stage Activity Default Time minutes Agitation Level...

Страница 15: ...ith detergent suds Setting the water level to medium or higher will result in better performance from the fabric softener The fabric softener will remain in the dispenser during the wash fill agitatio...

Страница 16: ...ing detergent to wash water do not allow any to enter into softener dispenser cup as softener will become gummy To prevent softener buildup the dispenser can be filled with clean water for automatic c...

Страница 17: ...r if possible Water Not Hot Enough White clothes will stay whiter with hot wash water Increase temperature Overcrowding Washer Clothes must circulate freely through the water for best results Yellowed...

Страница 18: ...phosphate Detergent Use enough detergent so lint remains suspended in water and flushed out Do not oversuds the water Mixing Fabric Types Knits and permanent press attract lint Wash these only with s...

Страница 19: ...r care though it may need rinsing or wiping after some unusual loads have been washed This also may be necessary if too little detergent has been used Leave the lid open to allow the inside of the was...

Страница 20: ...er agi tator placing the back of the brace into the lid opening first Shipping Plug The plastic shipping plug should be saved and reinstalled any time the washer is moved The plug fits into two openin...

Страница 21: ...hoses Such assem blies are designed to shut off the water flow if an increase in flow volume is detec ted such as a burst hose It is possible the devices are activating falsely Replace these fill hose...

Страница 22: ...roperly set Check fill hoses Make sure hot faucet hose is connected to hot mixing valve indi cated with H on the valve bracket and cold faucet is connected to cold mixing valve indicated with C on the...

Страница 23: ...on con tinuously Overflow Error This code indicates the washer has filled to the overflow level The machine will begin to attempt to pump water out if the lid is closed and locked If the code does no...

Страница 24: ...rom where you purchased your unit or call 1 920 748 3950 for the name and address of the nearest authorized parts distrib utor WARNING To reduce the risk of serious injury or death DO NOT repair or re...

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