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8. Error-related indicators
8.1 Deteriorating print quality
If the printouts appear to be increasingly pale or there are gaps in the printing, it may be appropriate to
clean the print head. This guarantees that the ink is being correctly emitted through the nozzles.
•
Right-click the FAST TRACK
TM
Printer EPSON Stylus C62 then click Properties in the Shortcut
menu.
•
In the window that opens, click Printer Settings then click Clean Print Head on the Utility tab.
8.2 The print quality remains poor even after cleaning
Replace the ink cartridge with a new one, and carry out the print head cleaning procedure twice.
Note:
•
Black ink is used to clean the print head. Therefore to prevent waste, clean the print head only
when the print quality deteriorates.
•
Do not start the print head maintenance function when the printer is printing. This could impair
the quality of the printing.
8.3 Marker Cards are not drawn in or transported through the printer
Check if the strip was pushed up to the feed-in stop position, and if the input rail is correctly mounted.
Ensure that the Marker Cards can move freely on the input rail.
8.4 Marker Cards are not correctly ejected
Check if the output rail was correctly mounted.
9. Problems with USB
Read the information in this section if you have problems operating your FAST TRACK
TM
Printer via a
USB port. If you terminated the Plug and Play installation procedure for the printer driver before its
completion, it is possible that either the USB-Printer printer driver or the generic FAST TRACK
TM
Printer
driver was not correctly installed. Follow the steps listed below to check the installation and install the
printer driver again:
1. Turn on the FAST TRACK
TM
Printer and connect the USB cable to the printer and the computer.
2. Right-click the My Computer symbol on your desktop. Then click Properties.
3. Click the Hardware tab.
If the printer driver was correctly installed, the EPSON USB-Printer is displayed in the Device Manager
menu. If the EPSON USB-Printer is not displayed in the Device Manager menu, click the plus (+)
symbol next to Other Devices to display all installed devices.
If the USB-Printer is displayed under Other Devices, then the USB printer driver was not correctly
installed. If EPSON Stylus C62 is displayed, then the Epson printer driver was not correctly installed.
If neither the USB-Printer nor the EPSON Stylus C62 is displayed under Other Devices, click Refresh
or disconnect then reconnect the USB cable from the FAST TRACK
TM
Printer.
1. Under Other Devices click USB-Printer or EPSON Stylus C62 then click Remove. Click OK to confirm.
2. In the window displayed, click OK. Click OK to close the System Properties dialog box.
3. Turn off the FAST TRACK
TM
Printer. Restart your computer. Re-install all printer drivers. Observe the
instructions in the Setup Manual.