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Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://www.rockwellautomation.com/support/
, you can find technical manuals, a knowledge base of FAQs,
technical and application notes, sample code and links to software service packs, and a MySupport feature
that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we
offer TechConnect support programs. For more information, contact your local distributor or Rockwell
Automation representative, or visit
http://www.rockwellautomation.com/support/
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting
your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be returned, follow
these procedures.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to
improve this document, complete this form, publication
RA-DU002
, available at
http://www.rockwellautomation.com/literature/
.
United States or Canada
1.440.646.3434
Outside United States or
Canada
Use the
Worldwide Locator
at
http://www.rockwellautomation.com/support/americas/phone_en.html
, or
contact your local Rockwell Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number
(call the phone number above to obtain one) to your distributor to complete
the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return
procedure.
Publication 1786-IN013F-EN-P - April 2011
PN-92670
Supersedes Publication 1786-IN013E-EN-P - November 2003
Copyright © 2011 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Allen-Bradley, Rockwell Software, Rockwell Automation, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
