Version: Sept 2017
13
manual number: 0009 0440EN
- Consult the technical table for the proper ring (38) distance. (Rings are counted from the gas safety
device).
- Check the gas supply for the proper gas pressure and gas type and do a leakage test first.
- Take the heater into operation and do a visual examination of the flame as explained above.
End-of life disposal
The infrared heaters are made up of valuable recyclable materials. Therefore, deliver your heater at the
end of its life in a recycling company.
Fault finding table
Trouble
Action
Burner does not light.
•
Check if gas valve of the gas cylinder or gas line is open
•
Check if gas cylinder is empty
•
Purge air out of the new gas lines
•
First ignition will take up to 60 or more seconds before gas is available
•
Check if the injector is blocked
•
Check if the gas pressure/gas quality is identical to the pressure
indicated on the data plate
•
Check if the burner is on high fire setting
Burner does not light.
Spark is available
•
Check if during sparking ignition is possible manually with a BBQ
lighter
•
Location of the ignitor tip to the inner burner is incorrect.
•
Check if the gas safety device opens. Click can be heard when
opening. If not, coil EID2G is broken
Burner does not light.
No spark available
•
Check if there is 230 Volt available at the EID2G
•
Spark electrode not connected to the EID2G
•
Spark electrode gap incorrect. Shall be between 3-4 mm
•
Spark jumps off to other metal parts before the spark electrode. Check
wire, connectors and ignitor ceramics. Check if parts are dry
•
Ignition loop is not complete. Check the ignition and earthing wire
•
Ignitor EID2G is broken. Replace
•
EID2G in recovery phase. Leave the EID2G connected to 230V for 20
minutes to reset and try again
Burner extinguishes after
lighting
•
Keep button safety device pressed for a longer period (up till 25
seconds)
•
Check the position of the thermocouple (see above)
•
Check if the thermocouple nut is connected properly to the gas safety
device and to the EID2G unit and that the nuts are not loose
•
Check if the thermocouple has the proper depth in the burner,
measured on the top plate (Global 5 = 25mm, Global 10 = 22 mm)
•
Thermocouple switch in EID2G is broken. Check (after switching 230V
to the EID2G) by multimeter if resistance of the internal switch is <25
mΩ
•
Thermocouple or magnetic coil of the safety device is broken.
•
Gas pressure lower than minimum requested
•
Heater not suspended at 15 degrees angle
Flames leave the
- confines of the burner
- or are sooting
- or a blue cloud is under
the reflector
•
Gas pressure is too high. Check the gas pressure with the data plate
•
Check if the gas pressure regulator is broken.
•
Wrong gas is used. Check data plate for the correct gas supply
•
Venturi/air inlet is blocked/dirty
•
Valve dual injection model (Di) is leaking
•
Check the size of the venturi and injector with the table
•
Not enough fresh air available due to mounting situation
•
Air filter is dirty
•
Heater not suspended at 15 degrees angle
•
Small o-ring (33) (Di) is missing or leaking
