Alienware HD Entertainment Center Manual
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A DVD or Blu-ray movie does not play:
• Check to see if the disc is properly inserted into the drive with the label facing up.
• Shut down and restart your HD Entertainment Center.
• Clean the Disc.
• Try another disc. Some discs may have conflict with the drive if the
encoding on the DVD or Blu-ray disc does not match the encoding recognized
by the drive.
Cannot browse the Internet / Error: “Unable to locate host”:
• Check that you are connected to the Internet.
• Check that the web address typed into the address bar is correct and for a
valid site. Try a different web address, or URL.
• If the error message still appears, disconnect from the ISP and close the
browser. Reconnect and open the browser.
• If the error message still appears, your ISP may be experiencing technical
difficulties.
Website connection is slow
Internet performance can be affected by the following factors:
• The condition of the telephone or network cables being used.
• The condition of the network equipment at your ISP.
• The graphics or multimedia on web pages.
• Multiple browsers, downloads, or programs open on your HD
Entertainment Center.
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