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Alienware HD Entertainment Center Manual

29

Answers to Common Problems

CD-ROM, DVD-ROM, CD-RW, DVD±RW or Blu-ray Drive

The HD Entertainment Center does not recognize the disc or drive:

•  Check to see if the disc is properly inserted into the drive with the label  

 

  facing up.
•  Try another disc.
•  Shut down and restart the HD Entertainment Center.
•  Clean the disc.
•  Restart the HD Entertainment Center and enter the BIOS setup utility 
    by pressing and holding the Delete or F2 key (key may vary) as the HD 
    Entertainment Center restarts. Check the BIOS to ensure that the IDE 
    controllers are enabled.
•  Check the drive configuration to make sure it is properly configured;   

 

  refer to any documentation that may be included with your drive.

An audio CD does not produce sound:

•  Check to see if the audio CD is properly inserted into the drive with the label   
  facing up.
•  Check the volume controls to ensure they are turned up.
•  Make sure that the mute control is not checked.
•  Shut down and restart your HD Entertainment Center.
•  Clean the CD.

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Содержание Hangar18

Страница 1: ...lienware Alienlce the AlienHead logo and AlienAutopsy are trademarks or registered trademarks of Alienware Corporation Microsoft and Windows are registered trade marks of Microsoft Corporation Other t...

Страница 2: ...Remote Control 17 Connecting and Viewing Blu ray DVD 18 Putting Your Hangar 18 Into Away Mode 18 Chapter 2 Start Using Vista Media Center 19 Overview 20 Lets Get Started 20 Setting up your TV Signal...

Страница 3: ...ecautions 36 HD Entertainment Center Setup 36 HD Entertainment Center Use 36 When You Should Contact Alienware 37 Replacement Components or Accessories 37 Appendix C Terms And Conditions Agreement 38...

Страница 4: ...Alienware HD Entertainment Center Manual H18media_sever_final_091707 indd4 4 9 17 2007 12 35 20 PM...

Страница 5: ...e meets or exceeds our very demanding criteria We have tested your machine extensively in order to ensure that you enjoy the highest levels of performance In addition to a standard burn in period your...

Страница 6: ...Alienware HD Entertainment Center Manual H18media_sever_final_091707 indd6 6 9 17 2007 12 35 20 PM...

Страница 7: ...Alienware HD Entertainment Center Manual CHAPTER 1 SYSTEM PREPARATION AND SETUP H18media_sever_final_091707 indd7 7 9 17 2007 12 35 20 PM...

Страница 8: ...A channels at the same time Digital amplifier for 5 1 speakers and subwoofer 5 channels each delivering 200W at peak power Wireless 802 11 b g Gigabit Ethernet connection for downloading movies and ot...

Страница 9: ...Never power on or operate the system when not in an upright position Do not block the ventilation holes on both the top panel and side panels of your HD Entertainment Center or overheating may occur L...

Страница 10: ...quickly Front I O Ports and Features Power Digital Camera Memory Card Disc Eject DVD CD Slot P r e v i o u s N e x t B a c k B u t t o n P l a y F W D R W D S t o p R e c o r d B u t t o n V o l u m e...

Страница 11: ...back button to control the playback of your currently playing digital content ie the current music track picture in a slide show or movie scene Record Button Press the Record button to start recording...

Страница 12: ...rnet S PDIF Output Orange RCA plug 5 Digital audio output for connecting your stereo components Analog Audio Input 6 1 8 inch plug for analog audio input NTSC Analog TV Input 7 TV tuner input for anal...

Страница 13: ...omponent cables Y Green Pb Blue Pr Red inputs on your TV VGA Output 13 For connecting your PC or TV monitor HDMI Output 14 Plug the HDMI cord into the HDMI socket for connection to your HDTV digital v...

Страница 14: ...uts IR Blaster Ports 18 Connect IR cables to control other devices like your VCR Cable or Satellite set top Analog A V Inputs 19 Connect RCA cables to support inputting external devices like your VCR...

Страница 15: ...nnection option is the HDMI connector because digital video and audio is supplied to the HDTV by this one cable HDMI to DVI NOTE If your HDTV only has a DVI input you can use an HDMI to DVI converter...

Страница 16: ...to your own amplifier with the S PDIF digital out On the built in amplifier each connector is labeled with one of the following FL FR C RL RR There is also a SUB connector for connecting your subwoof...

Страница 17: ...st plug in the USB RF transceiver that came with your system Please refer to the Gyration User Manual that came with your system inside the black leather binder This remote also has a special feature...

Страница 18: ...g Your Hangar 18 Into Away Mode Alienware recommends that you keep the Hangar18 unit ON and connected to the internet at all times This ensures that your Hangar18 receives TV program guide updates can...

Страница 19: ...Alienware HD Entertainment Center Manual 19 CHAPTER 2 Start Using Vista Media Center H18media_sever_final_091707 indd19 19 9 17 2007 12 35 26 PM...

Страница 20: ...a moment of your favorite live show when the phone rings or a mini crisis arises some where in your home Just press the PAUSE button on your remote and you can resume watching when you are ready Acce...

Страница 21: ...rough the options and select the Tasks and then the Settings option 1 then select General 2 then select Windows Media Center Setup the below screen will be displayed For each option follow the on scre...

Страница 22: ...ter Manual 22 When setting up your speakers and you want to use the S PDIF or amplifier output make sure to select one of the digital connection types on the screen below H18media_sever_final_091707 i...

Страница 23: ...Alienware HD Entertainment Center Manual 23 CHAPTER 3 SYSTEM RECOVERY H18media_sever_final_091707 indd23 23 9 17 2007 12 35 29 PM...

Страница 24: ...ertainment Center If the system is currently in Windows restart 3 When your HD Entertainment Center boots it will display a prompt on the screen for five 5 seconds prior to loading Windows While this...

Страница 25: ...Alienware HD Entertainment Center Manual 25 H18media_sever_final_091707 indd25 25 9 17 2007 12 35 29 PM...

Страница 26: ...Alienware HD Entertainment Center Manual 26 CHAPTER 4 TROUBLESHOOTING H18media_sever_final_091707 indd26 26 9 17 2007 12 35 29 PM...

Страница 27: ...HD Entertainment Center and a grounded three prong power outlet Make sure that the power outlet is working Make sure the UPS or power strip is turned on if applicable If your peripheral devices e g ke...

Страница 28: ...s as often as you can You may schedule these programs to run at times when you are not using your HD Entertainment Center You can use those provided with your OS or buy more powerful dedicated program...

Страница 29: ...nd holding the Delete or F2 key key may vary as the HD Entertainment Center restarts Check the BIOS to ensure that the IDE controllers are enabled Check the drive configuration to make sure it is prop...

Страница 30: ...k that the web address typed into the address bar is correct and for a valid site Try a different web address or URL If the error message still appears disconnect from the ISP and close the browser Re...

Страница 31: ...nt Center Spills on the Keyboard If liquid of any kind is spilled on the keyboard turn off the HD Entertainment Center and unplug the keyboard Clean the keyboard using the appropriate cleaning materia...

Страница 32: ...or laser printer Displayed text is dim blurry or otherwise difficult to read Adjust the brightness and contrast controls Change display settings Move the monitor away from devices that may be causing...

Страница 33: ...from the speakers external Check that you selected the appropriate speaker connection type in Vista Media Center refer to page 22 Check the cables of the speakers and make sure they are properly conn...

Страница 34: ...sed Alienware highly recommends visiting the Microsoft Windows Update website at http windowsupdate microsoft com to view a list of and install the most recently released Critical Updates Alienware al...

Страница 35: ...Alienware HD Entertainment Center Manual 35 H18media_sever_final_091707 indd35 35 9 17 2007 12 35 30 PM...

Страница 36: ...are required for ventilation Never insert objects of any kind into the ventilation openings Make sure that the HD Entertainment Center is properly grounded when in use Do not attempt to plug the HD En...

Страница 37: ...into it The HD Entertainment Center was dropped or the case was damaged Normal operation of the HD Entertainment Center does not occur when the operating instructions are followed Replacement Compone...

Страница 38: ...MS AND CONDITIONS AGREEMENT Please visit http www alienware com terms to view the terms and conditions agreement We recommend that you print a copy and file it with your invoice for future reference H...

Страница 39: ...Alienware HD Entertainment Center Manual 39 H18media_sever_final_091707 indd39 39 9 17 2007 12 35 30 PM...

Страница 40: ...of purchase information available The Technical Support staff will assist you in diagnosing the problem over the phone If the problem cannot be resolved over the phone a Technical Support representat...

Страница 41: ...lienware will not be responsible for any lost information All systems that come into our Service Centers for repair will be configured with only the software necessary to restore your system to its or...

Страница 42: ...sponsible for the contents of under insured packages Contact Alienware support to schedule a pickup Once Alienware has received the component it will be tested If the component is deemed defective a r...

Страница 43: ...ware s desire that your repair goes as smoothly as possible once you have received the replacement component s please contact us so that Alienware technicians may assist you in its installation When r...

Страница 44: ...ale and will not include shipping costs All systems and parts will be subject to a 15 restocking fee To return merchandise you must obtain an RMA number Please call the Alienware customer service depa...

Страница 45: ...ed to billing information tracking information on returns or general questions you may contact a support representative using the Alienware chat system Go to www alienware com and visit our Support Ar...

Страница 46: ...m and visit our Support Area Alienware Support Chat is available Monday through Friday Please visit our web site for current operational hours Have your Alienware account number available on your firs...

Страница 47: ...SYSTEM IN FOR REPAIR OR UPGRADES PLEASE RETAIN ALL BOXES THAT WERE ORIGINALLY SHIPPED TO YOU IN CASE YOU NEED TO RETURN ANY MERCHANDISE PLEASE CONTACT OUR SUPPORT DEPARTMENT AT 866 287 6727 WHEN UPGR...

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