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23

Eve Single manual  |  Version 4.2 |  December 2021

ENGLISH

5. CONNECTIVITY

5.1 Backoffice management systems

Alfen charging stations are intelligent, and can 
communicate with a range of online third party 
management systems or our own, Alfen ICU Connect

. All 

of these provide the opportunity to track users’ energy 
consumption, control charging remotely and simplify 

 

charge point maintenance via remote access. 

Each charging station is already configured to directly 
connect with the chosen management system at point 
of manufacture, with internet connection established via 
a  mobile network or an UTP (Ethernet) cable connection 
depending on the model and/or customer preference. 
Where a mobile network connection is available, and was 
specified,  the charge point is usually supplied with the 
SIM card installed and will connect automatically once the 
product is powered on. If the SIM card holder (item. 

7

 on 

page 3, optional with S-line) does not contain a SIM card

it will either be included in the package or can be back-
ordered. If in doubt, please contact the reseller or provider.

5.2 Setting up a connection

5.2.1 Wireless connection 

To connect wirelessly, the charging station must be 
equipped with a SIM card suitable for a mobile network 
connection

The correct settings must also be chosen to 

connect with the desired management system.

There are several (shortcuts) in the Service Installer to 
support this. These allow easy selection of the desired 
management system and related settings. Always check 
the signal strength after installation, using the Service 
Installer.

REMARK

Whether and which management system a charging station 
connects to is arranged by the company reselling the 
product. This inclusdes the services offered via this system, 
which are outside the scope of delivery of Alfen. 

Where Alfen ICU Connect online management system was 
specified when ordering, the Eve Single will already have a 
SIM card installed and will connect automatically when the 
product is powered on. If you chose another management 
system when ordering, you might need to install the SIM 
card yourself. 

 
 
 
 
 

 

WARNING

The SIM cardholder needs to be handled with the utmost 
care. To access the SIM cardholder, disconnect the transpa-
rent subframe (3 x Torx T20 screw). To install a card, access 
the SIM cardholder from the left side. This will provide you 
with more space. Be careful not to crush any cables while 
replacing the subframe.

5.2.2 UTP (Ethernet) connection

Which cable do you need?

A CAT5 UTP cable (max. 100 metres) is the minimum 
required to connect the charging station to the internet. 
This cable is suitable for speeds up to 100Mbps. 

Installation

1.

  Connect the UTP cable to your router.

2.

  Make sure the charging station is turned off 

 

 

(de-energised) at the local installation.

3.

  Feed the UTP cable in through one of the grommets  

 

on the rear of the casing. Then, fix the connector  

 

onto the cable and connect to the Ethernet port on  

 

the charging station  

 

(refer to "Product overview" for location). 

 

 

Use the right RJ45 connector for a solid core or flex  

 

core cable. 

 

 

A connector suitable for both types is also sufficient.  

 

Be careful not to damage the core(s).

4. 

Connect the charging station as described in 

 

 

"Assembly and Connecting". and then turn on the  

 

power supply on the local installation.

5.

   In order for your charging station to communicate with  

 

ICU Connect via an UTP Ethernet connection, it may be  

 

necessary to change your network settings if these  

 

are additionally secured. The necessary information to  

 

obtain access through your network is:

 

ws://icuconnect.nl:9090

 

wss://icuconnect.nl:9089 (TLS)

         wss://icuconnect.nl:9088 (TLS + client certificates)

 

 
5.3 Managing settings

If your charging station is connected to a backoffice 
management system, it is possible to manage settings re-
motely even without using the Service Installer application. 

Alfen 

charging stations offer a myriad of configuration 

 

possibilities, for everything from basic settings to advanced 
smart charge settings. These fall broadly into the following 
categories:

• 

General information, such as the present charging 
current and temperature

• 

General settings for the charging station like language, 
intensity of the status indications and load capacity

• 

Switching between RFID and Plug & Charge and

• 

Settings for transaction messages

• 

Smart charge settings

• 

Connectivity

• 

Smart Charging Network

• 

Overview of activated options and possibility to change 
(license code)

REMARK

Alfen innovates continuously. Settings are regularly 

 

added, extended, adjusted and removed. The latest version 
of all settings can always be found at: 

 

Knowledge.alfen.com or www.alfen.com

Содержание Eve Single Pro Series

Страница 1: ...Eve Single Manual Handleiding Handbuch Manuel K ytt opas S line Pro line...

Страница 2: ......

Страница 3: ...socket model met stopcontact Modell mit Steckdose mod le avec prise pistorasialla varustettu malli INSIDE BINNENZIJDE INNENSEITE INT RIEUR SIS PUOLI OUTSIDE BUITENZIJDE AUSSEN EXT RIEUR ULKOPUOLELLA...

Страница 4: ...t model met stopcontact Modell mit Steckdose mod le avec prise pistorasialla varustettu malli Exterior view Buitenzijde Aussenansicht Ext rieur Ulkopuolella 1 1 3a 3b 2 2 11 10a 8 9 10b 11 11 10a 11 7...

Страница 5: ...ilisation of all advanced features of your charging station we recommend that you read this manual carefully and save it for future reference While we have done our utmost to provide you with a comple...

Страница 6: ...s 14 2 6 Accessories 15 2 7 Technical specifications for installation 16 2 7 1 External protection according to EV ZE Ready standard 16 3 Assembly and connecting 16 3 1 Safety Instructions 17 3 2 Asse...

Страница 7: ...individual components are damaged Usage by children or individuals not able to properly assess the risks associated with using this product Alfen ICU B V shall not be liable in any way for any kind o...

Страница 8: ...or plug holder 4 RGB Status LED Interior view Interior view 5 UTP Ethernet connector 5 UTP Ethernet connector 6 RJ11 connector 6 RJ11 connector 7 7 SIM cardholder 8 Terminal block for the power supply...

Страница 9: ...Charge card accepted cable connected Communicating with vehicle or charging complete Charging transaction active Status indicators during smart EV charging load balancing The Eve Single S line will i...

Страница 10: ...3 2 3 Operation Specific user actions are presented in a sequence that cearly shows the progress and corresponding status indications The first steps can be conducted in any sequence Upon detecting a...

Страница 11: ...h h kW kW kWh h Models with fixed charging cable Models with socket Models with socket Models with fixed charging cable Pro line Pro line Pro line Pro line 2 4 1 3 2 4 1 3 2 4 1 3 2 4 1 3 RFID Chargin...

Страница 12: ...to undo the action To close the database hold the Master Key in front of the card reader once more Hold the Master Key in front of the card reader Hold the charge pass that you want to add in front o...

Страница 13: ...C detector that protects the earth leakage circuit breaker against DC leak age currents The DC detector prevents type A earth leakage circuit breakers from becoming blind to dangerous leakage currents...

Страница 14: ...ts default casing colour RAL9016 Other darker colours may have an adverse effect on the product If the product is exposed to lower or higher temperatures continuous operation cannot be guaranteed If t...

Страница 15: ...x Quick Installation Guide 1 x M8 nut 4 x M25 x 1 5 For model with fixed charging cable 2 x 2 PRODUCT 2 6 Accessories Item Details Article no Mounting post 803873036 ICU Pole dimensions H x W x D Bas...

Страница 16: ...ase 16A 11kW 3 x 20A gG 1 phase 32A 7 4kW 1 x 35A gG 3 phase 32A 22kW 3 x 35A gG Residual current protection possibly i c w circuit breakers Earth leakage circuit breakers 30mA type A or B 4P 3 7kW 11...

Страница 17: ...short circuiting and overcurrent with a B or C type circuit breaker or other in accordance with local standards and regulations or gG type fuses or other in accordance with local standards and regula...

Страница 18: ...ring and the construction Spirit level Drill machine Torque driver for terminal block connections 3 5 Installation procedure prerequisites The installation location is a solid wall In the surroundings...

Страница 19: ...ount the charging station on the wall mount frame Connect the earth wire on the bottom right threaded end of the wall mount frame Use the M8 washer and nut for installation 3 7 Electrical installation...

Страница 20: ...tion Screw the front cover back onto the charging station with the Torx T20 wrench Use all six screws for this Models with display Connect the display connector 3 10 Data cable options 3 10 1 Connecti...

Страница 21: ...ionality If so check the settings with the Service Installer application to optimally configure the charging station for the local situation More information is available in Appendix B 4 3 Commissioni...

Страница 22: ...the smart charge options see Appendix B check the settings and adjust them where necessary to optimally configure the charging station for its location The Service Installer application is divided in...

Страница 23: ...isconnect the transpa rent subframe 3 x Torx T20 screw To install a card access the SIM cardholder from the left side This will provide you with more space Be careful not to crush any cables while rep...

Страница 24: ...4460127 Eve Single Pro line DE 3PH Cable NG910 60127 904460503 Eve Single S line 1PH T2 NG910 60503 904460505 Eve Single S line 1PH T2S NG910 60505 904460507 Eve Single S line 1PH Cable NG910 60507 90...

Страница 25: ...charge point supplier Check powerboard 105 Not able to charge Please call for support Internal error No communication with internal power meter Contact the service department of your charge point supp...

Страница 26: ...Cable connected for more than 2 minutes without starting a charging session Reconnect cable and start charging session within 2 minutes Otherwise contact the service depart ment of your charge point...

Страница 27: ...ging cable is out of range according to the IEC 61851 norm One specific cable Issues with other charge points Cable broken All cables No issue with oth er charge point Contact the service department o...

Страница 28: ...20 metres combined with the P1 port Always check if the communi cation with the smart meter is working properly The quality of the signals depend on several factors Therefore always limit the cable le...

Страница 29: ...e network operator Subnet mask of the local network Modbus address of the energy meter Default gateway of the local network Factory settings Options Values SCN NetworkName Name of the SCN Maximum of 8...

Страница 30: ...0 1 W SIGNED32 Reactive Power L1 VAr 0 1 VAr SIGNED32 Reactive Power L2 VAr 0 1 VAr SIGNED32 Reactive Power L3 VAr 0 1 VAr SIGNED32 Apparent Power L1 VA 0 1 VA UNSIGNED32 Apparent Power L2 VA 0 1 VA...

Страница 31: ...0Mbps network UDP port 36549 inbound outbound Use the DHCP server if possible Without a DHCP server the charging stations obtain an IP address via Auto IP All charging stations are fed from the same p...

Страница 32: ...e SCN if you have not purchased this functionality After you receive confirmation for your purchase of this functionality by Alfen the new functionality can be downloaded using the Service Installer a...

Страница 33: ...ely For this purpose all local authorities have established collection schemes under which residents can dispose waste electrical and electronic equipment at a recycling centre or other collection poi...

Страница 34: ......

Страница 35: ...1 0 36 54 93 401 Website www alfen com nl oplaadpunten ev www alfen com en ev charge points Contact Contact Kontakt Contact Yhteystiedot Alfen ICU B V Hefbrugweg 28 1332 AP Almere The Netherlands P O...

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