Alfda ALB300, Руководство пользователя

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The warranty period is 2 years from date of purchase. The warranty applies to the
country in which the humidifier was supplied by the dealer. During the warranty
period, units that show defects due to material and manufacturing faults will be
repaired or replaced at our discretion. Replaced units or parts of units become our
property. The warranty services do not extend the warranty period for replaced
parts, nor do they initiate a new warranty.
Warranty claims must be made immediately after becoming aware of the defect
within the warranty period.
The following steps are necessary to enforce the warranty:
Please contact our customer service by e-mail (verkauf@alfda.de) and describe the
problem. Please include your name and the invoice number of the proof of
purchase. If a return shipment is agreed upon, send the unit securely packed to our
customer service. Include a copy of the sales receipt on which you note the defect.
If the defect is within the scope of our warranty service, you will receive a repaired
or new device back postage paid.
Warranty claims are excluded for damage caused by:
 Abusive or improper treatment
 External influences (humidity, grease, heat, overvoltage, dust etc.)
 Failure to observe the safety precautions applicable to the device
 Non-compliance with the operating instructions
 Use of force (e.g. blow, push, fall)
 Interventions that were not carried out by a service address authorized by
us
 Unauthorized repair attempts
 Entry in packaging not suitable for transport
Furthermore, the antibacterial filter unit is not subject to any guarantee, as it is a
consumable item.