37
TROUBLESHOOTING
• Problem
The kettle does not work correctly.
• Probable cause
- The voltage in your electrical
system does not match the voltage
specified on the bottom of the kettle
and/or on the power supply base.
- The kettle is not correctly placed
on the power supply base.
- The switch lever ON/OFF is not
in position ON.
- The kettle was switched on
without water.
- The kettle was switched on with
the lid open.
• Solution
- Check that the voltage in your
electrical system matches the voltage
specified on the bottom of the
kettle and/or on the power supply
base.
- Position the kettle correctly on
the power supply base so that
the power cable extends from the
slot on the kettle.
- Press the switch lever ON/OFF and
bring it to position ON.
- Pour cold water into the kettle,
wait about one minute, and then
start the heating cycle.
- Keep the lid closed during use.
• Problem
The kettle works erratically and
switches off before reaching the boi-
ling point.
• Probable cause
Lime has formed inside the kettle.
• Solution
Remove the lime (see paragraph:
Lime deposits).
Attention!: If the kettle continues to
malfunction, take it to your Alessi
dealer.
Spare parts
In case of wear, loss, or damage, you can
purchase the following replacement
parts at your Alessi dealer:
F Lime filter
G Power supply base
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