MinkPolice User Manual
EN - 9
-
If the module gives no sound when placing a magnet on the two
red dots or when resetting, you should check the batteries:
x
Are they inserted correctly?
x
Are the batteries old?
Feel free to contact our technical support on
[email protected] if the above steps did not help or if you
have any further questions.
Possible reasons why the module cannot connect to the server
If you have concluded that the module could not connect
successfully to the server (see Step 1 above), the reason can be one
of the following:
-
Poor reception. The problem can be solved by either moving the
trap to a place with better reception or by inserting a SIM card
from another provider. Remember that trees, buildings etc. can
shield off the mobile signal. You can always test the reception on
a certain location as described in Step 1 above. Please contact us
for advice on choosing a mobile operator or to hear about your
options of replacing your module with one that has an external
antenna.
-
Temporary network problems. The module will automatically try
to reconnect in case of an unsuccessful attempt. Thus, this
problem will solve itself once the network problems are over.
-
Low battery voltage. If the batteries are not new, this can be the
reason. You may try replacing the batteries.
-
Low balance on your mobile credit account. Note that some
mobile operators require a certain minimum balance in order for
mobile data to work.
-
GPRS data must be switched on for your SIM card. Ask your
mobile operator.
If a module does not successfully connect to the server, it will
automatically retry until it does connect.
Содержание MinkPolice
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