9
www.alen.com 1-800-630-2396
TROUBLESHOOTING TIPS
How do I reset the filter indicator lights? I put in a new filter but the red or
yellow lights are still illuminated.
After changing the filter, RESET the filter indicator by holding down the FILTER LIFE button for
5 seconds while the unit is ON. The light above the FILTER LIFE button should reset to green.
My BreatheSmart always runs on the highest speeds when in Automatic Mode.
The BreatheSmart unit may not come down from the highest speeds when in Automatic Mode
for two reasons: Your air is dirty and still needs to be cleaned, or the SmartSensor lens has
dust on it and must be cleaned. See “How To Clean The SmartSensor” on page 8.
How do I find out what electrical specifications my unit needs?
Please refer to the rating label on the back of the unit. Here you will find your unit’s voltage,
hertz, amps and outlet requirements.
Can I clean the filter?
The black mesh layer on the front of the filter, known as the prefilter, captures large dust and
hair. This layer is held on with Velcro
®
-like strips. This prefilter can be vacuumed in place or
replaced with a new prefilter to maintain efficient operation of the unit. No other layers or parts
of the filter can be washed, cleaned, or otherwise reused. Please replace the filter regularly to
maintain optimal performance.
I have an issue not listed in this manual.
Please visit www.AlenCorp.com and send us a message or call 1-800-630-2396 during business
hours. A customer service representative will respond to your inquiry in a timely manner.
What information do I need when I contact customer service for warranty?
Please refer to the rating label on the back of the unit. This rating label has your unit’s lot code
and other important information we need to assist you.
