Troubleshooting Guide
Q:
I’ve copied several files from my PC onto a Compact Flash, but they do not play.
A
: The Compact Flash may have been pre-formatted in a way that is incompatible
with the 8TRAXX operating system. Refer to the Formatting section of the manual
to find out how to format the media.
Q:
When playing back files, the audio seems to jump from one file to the next,
interrupting the currently playing file in the middle.
A:
The media has become fragmented. Format the media in the 8TRAXX and then
re-copy all the files to it.
Q:
It seems that the 8TraXX is not responding to a Stop command very quickly. It
sometimes takes seconds for the sound to stop after issuing the command or
pressing the front panel button.
A:
The sound file has a corrupted or missing sequence header. Try re-encoding the
file.
Q:
When skipping between files on a single track I hear pops and squeaks in the
audio.
A:
Make sure that all sound files played to a track have identical encoding
parameters (i.e. bitrate, sample frequency, encoding format, etc.).
Q:
When skipping between files on a single track, there is a long delay between
when I issue the play command and the sound actually starts playing.
A:
The MP3 data files you are playing might contain larger than normal data packet
sizes. The 8TraXX waits until a sequence header (at the beginning of a data packet)
comes along when playing a file before “seaming” to another file. If the data
packets are too long, the 8TraXX has to play a lot of data before finding a header.
Try re-encoding the file using a different encoder to reduce the packet size.
Q:
Why can’t I get more than a few channels to play at once? When I start the fifth
channel, channels 3 and 4 stop playing.
A:
Your bandwidth may be too high. See the section labeled “Bandwidth
Limitations” in the “Making MP3’s” section for details.
For the answers to other questions, check out the Alcorn McBride Knowledge Base
at
http://www.alcorn.com/kb
If you don’t find it there, please email our technical support staff at
August 8, 2006 • Alcorn McBride 8TraXX User’s Manual • Rev 1.8 •
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