121
122
After a factory data reset is performed, I can't use my
phone without entering Google account credentials
After a reset is performed, you must enter the original
Google account credentials that were used on this
phone.
If you don’t remember your Google account credentials,
complete Google account recovery procedures.
If you still cannot access your phone, apply to the
authorised repair centre, but remember that it will not
be regarded as warranty case.
The phone doesn't ring when a call or message arrives
Make sure that Do Not Disturb mode is not turned
on. Go to
Settings
>
Sound
>
Do Not Disturb
.
Press the
Volume
key to adjust volume.
I forget some passwords/codes/keys on phone
Perform a factory data reset.
If you still cannot access your phone, apply to the
authorised repair centre, but remember that it will not
be regarded as a warranty case.
15
Specifications .......................
Processor
MTK 6737
Platform
Android N
Memory
8GB ROM + 1GB RAM
(1)
16GB ROM + 2GB RAM
(2)
Dimensions
(LxWxT)
141.8x71.4x8.95 mm
(NFC: 141.8x71.4x9.2 mm)
Weight
129.5g
Display
5.0 HD, touchscreen with
1280X720
(1)
5047Y/5047D
only.
(2)
5047I/5047U
only.
