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- Unstable local signal.
- Hardware problem.
Y
ou may:
- If you are inside a building or near a structure that may be blocking
the signal, change the position or location of the device. For
example, try moving the device close to a window.
- Check the hardware or use another device and retry.
How to do if “PIN lock” or “PUK lock”
The SIM card is locked. Login Web page and Enter your PIN code or
PUK code you got from the operator.
Note: if you entered wrong PIN 3 times, then PUK is needed, and
if the wrong PUK entered 10 times, the SIM card will be locked
forever.
How to connect/disconnect to the 4G/3G network
Log in to the web browser, go to
Connection
and click “Connect/
Disconnect” button.
How to set a new PIN for my SIM card
Log in to the web browser, go to
Settings > PIN Code Management
Where to find information about Internet connectivity and Wi-Fi
setup
Log in to the web browser, go to
Connection
.
How to check the volume and time I used before
Log in to the web browser, go to
Usage
.
How to search the network manually
Log in to the web browser, go to
Settings > Network mode
, choose
Manual for network selection.
How to check the model number and firmware versions of my device
Log in to the web browser, go to
Settings > About
.
How to back up and restore my configuration settings
Log in to the web browser, go to
Settings > About
.
How to set the device dials to connect internet automatically when
turn on the device
Log in to the web browser, go to
Settings > Network mode >
AUTO
.
How to change the SSID
Log in to the web browser, go to
Settings >Wi-Fi settings
.
How to change the login password
Log in to the web browser, go to
Settings >Login settings
.
How to change the Wi-Fi Key
Log in to the web browser, go to
Settings >Wi-Fi settings
.
