Alcatel OmniPCX Off ice, Руководство пользователя

Страница: 7 / 17

Client consultation
6
2
Other
•
You can consult and modify client data (room taken):
After selecting the room (see below), the first line of each screen shows the data for the client occupying this room:
- the client’s name,
- the client’s language,
- the client’s wake-up alarm time (if programmed) and the indication of a possible problem with the wake-up alarm,
- the status of the DND (do not disturb) feature,
- the status of his prepayment the signs + for “credit” and - for “debit”) and the currency used,
- the segment lit or unlit representing the status of the client’s message service (text mail, voice mail, and call-back request
from reception),
- the directory number of the room.
2.1
Printing a client information ticket
•
The information ticket indicates:
- the client’s name,
- the room no,
- the language,
- the password,
- the DDI no,
- the terminal barring
- the global total of the client’s deposit (metering credit),
- the total remaining to be paid by the client (debit) or to be reimbursed by the hotel (credit); total deposit made minus the cost
of communications,
- the rate of VAT and the total amount of VAT corresponding to the cost of communications,
- the number of communications made,
- the status of the DND feature (active or inactive),
- the status of the client’s message service (messages present or not: text, voice and call-back requests from reception).
2.2
Wake-up
•
This feature is used to modify the time of the client’s wake-up alarm:
“Hotel” programmed
key
key
corresponding
to room
directory no. of
room
Hotel
OR
2
6
5
3
ab
c
def
jkl
mno
Print
“Hotel”
programmed key
key
corresponding
to room
directory no. of
room
to cancel the wake-up alarm
Hotel
OR
2
6
5
3 ab
c
def
jkl
mn
o
Wakeup
2
6
5
3 ab
c
def
jkl
mn
o
OR
Clear
•
Consultation of the alarm status:
Several choices are possible.
„
Left segment of the room key:
The flashing status of a room key informs you that there is a problem with the wake-up alarm.
„
Room consultation screen:
The room consultation screen shows if there is a wake-up alarm time programmed and if there is a problem with the wake-
up alarm.
Example:
„
Wake-up alarm status:
Press WAKE-UP; the status of the wake-up alarm will be one of the following:
active : the wake-up alarm is activated,
inactive : the wake-up alarm is deactivated,
busy : problem, the terminal was busy during the three attempts,
unanswered : problem, the terminal was not answered during the three attempts,
inaccessible : problem, the terminal was inaccessible during the three attempts.
2.3
Do not disturb
•
This feature is used to modify the status of the client’s DND (do not disturb) feature (active or
inactive):
In the consultation screen, “DND” = feature activated, “dnd” = feature deactivated.
segment
flashing
07:30 wake-up alarm time programmed, wake-up alarm active if the
“:” (colon) flashes
07:30 wake-up alarm time programmed, wake-up alarm deactivated if
no characters flash
- - : - - No wake-up alarm time programmed, and a problem with the
wake-up alarm if all of the segments flash
07:30 No wake-up alarm time programmed, and a problem with the
wake-up alarm if all of the characters flash
In the case of a wake-up problem, the system alerts reception by sending a message
and a ringing tone to the terminal which is repeated approximately every 30 seconds
“Hotel” programmed
key
key corresponding
to room
directory no. of
room
consecutive presses
Hotel
OR
2
6
5
3 ab
c
def
jkl
mno
DoNotDisturb
Choice