88
subscription includes this service.
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete
some files or save the files in the device contacts (i.e. your
professional or personal directories).
SIM card PIN locked
•
Contact your network operator to obtain the PUK code
(Personal Unblocking Key).
I am unable to connect my device to my computer
•
Install User Center.
•
Check that your USB driver is installed properly.
•
Open the Notification panel to check if the Android
Manager Agent has been activated.
•
Check that you have marked the checkbox of USB
debugging.
•
To access this function, touch
Settings/About phone
,
then touch
Build number
for
7 times. Now you may touch
Settings/Developer options/USB debugging
.
•
Check that your computer meets the requirements for User
Center Installation.
•
Make sure that you’re using the right cable from the box.
I am unable to download new files
•
Make sure there is sufficient device memory for your
download.
•
Check your subscription status with your operator.
The device cannot be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your device is
visible to other users (see “6.3 Connecting to Bluetooth
devices”).
•
Make sure that the two devices are within Bluetooth’s
detection range.
How to make your battery last longer
•
Make sure you follow the complete charge time (minimum
2.5 hours).
