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When I select a number from my contacts, the
number cannot be dialed
•
Make sure that you have correctly recorded the number
in your file
•
Make sure that you have selected the country prefix
when calling a foreign country
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete
some files or save the files in the phone contacts (i.e.
your professional or personal directories)
My callers are unable to leave messages on my
voicemail
•
Contact your network operator to check service
availability
I cannot access my voicemail
•
Make sure your operator’s voicemail number is correctly
entered in "
My numbers
"
•
Try later if the network is busy
I am unable to send and receive MMS
•
Check your phone memory availability as it might be full
•
Contact your network operator to check service
availability and check MMS parameters
•
Verify the server center number or your MMS profile
with your operator
•
The server center may be swamped, try again later
The flickering
icon is displayed on my standby
screen
•
You have saved too many short messages on your SIM
card; delete some of them or archive them in the phone
memory
Unable to receive incoming calls
•
Make sure your phone is switched on and connected to a
network (check for overloaded or unavailable network)
•
Check your subscription status with your operator
(credit, SIM card valid, etc.)
•
Make sure you have not forwarded incoming calls
•
Make sure that you have not barred certain calls
•
Make sure that your phone is not in flight mode
The caller’s name/number does not appear when
a call is received
•
Check that you have subscribed to this service with
your operator
•
Your caller has concealed his/her name or number
I cannot find my contacts
•
Make sure your SIM card is not broken
•
Make sure your SIM card is inserted properly
•
Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the
navigation key
•
Check the network strength
•
Make sure that the receiver, connector or speaker on
your phone is clean
I am unable to use the features described in the
manual
•
Check with your operator to make sure that your
subscription includes this service
•
Make sure this feature does not require an ALCATEL
ONE TOUCH accessory
