3.1
Routing with Chained Extend
Routing with chained extend allows the attendant to transfer an incoming external call to an
internal set. The external party is rerouted to the attendant set as soon as the internal user has
hung up. This allows to successively route the same call to several destinations.
This operates as follows.
The attendant is in conversation with an external party. The screen displays:
Figure 3.1: Telephone Area Example (External Call in Conversation)
The attendant dials the number of the desired internal set. The screen displays:
Figure 3.2: Telephone Area Example (Second Party Number Dialed in Conversation)
The following softkeys are available:
Transfer
To transfer (without oral presentation to the second party) the first party to the
second party
Ring
To activate ringing on the second party set
Cancel
To cancel the consultation call and continue the conversation with the first party
Release
To release both the conversation with the first party and the consultation call
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3-1
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