Genesys iWD Solution
intelligent Workload Distribution for Communications
Business Solution Brochure
Страница 1: ...Genesys iWD Solution intelligent Workload Distribution for Communications Business Solution Brochure...
Страница 2: ...they lack the ability to adjust work assignments quickly enough to prevent violations Delayed Product and Service Rollouts The communications industry is char acterized by new and converging products...
Страница 3: ...ns page 3 Capture Distribute Calculate Workflow Tasks Documents Faxes Virtual Tasks Business Rules Service Level Business Value Priority Front Office Back Office Outsourcer iWD in Action freenet Custo...
Страница 4: ...to dynamically engage with their customers As a result Genesys stops customer frustration drives efficiency and accelerates business innovation For more information visit us on the Web www genesyslab...
