4
/ Salt electrolysis Hidrolife
5.
Troubleshooting
Polarity 1 reaches maximum intensity, but polarity 2 (auto clean) does not reach maximum
intensity
•
If salt level is correct (4-6 kg/m
3
): Cell is reaching its end of life. As of this moment check intensity every 15-30 days.
•
When polarity 2 does not reach medium intensity, we recommend substituting the cell for a new one if it happens during the summer period. If it happens during winter,
change the cell before the next summer period.
WARNING
Keep chemical levels in pool as instructed in this manual.
CLEANING FILTER
Very Important: Make sure the cell is off while cleaning the filter. If the system controls the filtration pump, use the option “filter cleaning” of the programmed
filtration mode. See section 5 – Filtration / Filter Cleaning of the General Installation Guide.
VERY IMPORTANT
Remember that the system needs some time to adapt to your pool and that you will have to increase chemical levels for the first 5 days.
EARTHING
All metallic components in the pool such as lamps, ladders, heat exchangers, drains or similar elements within 3 m from the pool (10 feet) must be connected to
an earth below 37 Ohms. If using heat exchangers, we recommend them to be made of titanium.
SECURITY
To avoid accidents, children should not handle this product unless supervised by an adult. Children should be supervised at all times when in or near a spa, pool or
jacuzzi.
HANDLING AND DOSING DANGEROUS CHEMICALS
Chemicals should be handled with extreme precaution. When preparing acid, always add acid to water, never add water to acid, because very dangerous gasses
may be produced.
Blank display
•
Check if ON/OFF switch is illuminated.
•
Check the connection wire between display and motherboard.
•
Check fuse of the device 3.15 A – it could have tripped due to overload.
•
Check the power supply 110V/60Hz – 230V/50Hz.
•
If problem persists contact TECHNICAL SERVICE
Electrolysis does not reach maximum intensity
•
Low water temperature.
•
Check sodium bromide or common salt concentration in water.
•
Check cell status (may be incrusted or calcified).
•
Clean the cell according to the instructions in section 4.
•
Clean the flow detector situated in the cell housing.
•
Check titanium cell is not worn out (remember that the cell is guaranteed for
5.000 hours, approx. 2-3 years of summer usage).
Free chlorine levels don’t reach 0,8 ppm
•
Increase filtration interval.
•
Increase electrolysis level.
•
Check levels of sodium bromide or common salt in the pool (6 gr NaCl/l).
•
Check level of isocyanuric acid in pool (30-50 ppm), only if using common
salt.
•
Check if reactive agents in test kit are expired.
•
Check if the temperature or amount of users has risen.
•
If the water pH is above 7,8 it must be adjusted.
Electrolysis display shows LOW
•
Water lacks conductivity (see section 3 - Initial water adjustments).
•
Check for incrustations on cell.
•
See section 5 - Electrolysis does not reach maximum intensity.
Electrolysis display shows FLOW
•
Check flow detector cable.
•
Clean incrustations of flow detector at the top of cell housing.
•
Check if system is free of air (probe must be always submerged).
Excess of chlorine in the water
•
Lower electrolysis cell intensity.
•
If your system includes automatic redoX control, check redoX
setpoint.
•
Check redoX probe and calibrate it if necessary.
Titanium cell incrusted in less than 1 month
•
Very hard waters with a high pH and total alkalinity: balance water adjusting pH
and total alkalinity.
•
Check to ensure the system automatically changes polarity every 300 minutes
approximately.
•
Consult with our technical service to consider accelerating the polarity change
(auto-cleaning). WARNING: Accelerating the polarity change decreases the cell
life (5.000 hours) proportionally.
Alarm AL3 and pH dosing pump stopped
•
The maximum dosing time (standard 200 min.) is accomplished and the acid
dosing pump stops in order to avoid the acidification of the water.
•
To delete the message and to restart the metering press ESC ( ). Do
the following verifications in order to preclude errors on the device:
Verify if the pH probe reading is correct (if not, calibrate the probe or
substitute it with a new one); Verify if the acid/base deposit is full and if
the dosing pump is working correctly; Verify the variable speed of the
dosing pump.
White flakes in the water
•
The water is excessively hard and it is unbalanced.
•
Balance the water and check the cell, proceeding to clean it if necessary.
•
Put 1 small bag of flocculant in the skimmer and recirculate 24 hours.
Rust on metallic components in the pool
•
Metallic elements lack standardized earth connection. Contact an
electrician to solve the problem.
•
Rusted components are not stainless steel (minimum 304 –
recommended 316).
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