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6-4 Alacritech Accelerator Users Guide
Note: If a peripheral card with a PCI bridge chip was
installed on your system, the bus numbering may
have been changed and the system will not be
able to locate your Accelerator. In this case,
uninstall the Accelerator(s) and then re-install.
Problem Solution
Event Log reports
"The Alacritech
Accelerator service
failed to start due to
the following error:
The system cannot find
the file specified."
This problem can occur when the adapter
is installed during a concurrent system
installation. It can be fixed by performing
a driver update. See the "Software
Installation" section in Chapter 2.
6.6 Connectivity Problems
This section covers problems with network connectivity.
Problem Solution
There is no
connectivity at all with
other computers on the
network.
Pinging does not work.
Make sure that the cables are attached
securely at both RJ-45 connections
(adapter and switch) and that the
network cable is otherwise functional.
Make sure that the network cables are
plugged into the correct port of the
adapter. The lowest numbered SLIC
interface in the system will
correspond to the port marked "A" on
the card. (SLIC1 corresponds to port