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Help in case of malfunction
9
HELP IN CASE OF MALFUNCTION
NOTE
For malfunctions that are not listed in
this table or that you cannot resolve
yourself, please contact our customer
service.
Malfunction
Cause
Remedy
Appliance does not spray.
Nozzle is clogged.
Clean nozzle.
Spray hose is clogged.
Clean spray hose.
Tank is empty.
Fill tank with spraying solution.
Motor does not run.
Rechargeable battery is flat.
Charge the rechargeable battery.
Rechargeable battery miss-
ing or rechargeable battery
not seated correctly.
Insert the rechargeable battery cor-
rectly.
Rechargeable battery is too
cold or too hot.
Warm up the rechargeable battery
slightly or allow it to cool down.
Motor cuts out.
Motor protection switch has
tripped.
Wait until the motor protection switch
switches the machine back on.
Ventilation slots soiled.
Clean the equipment.
Rechargeable battery operat-
ing time is significantly short-
er.
Rechargeable battery dis-
charged because it has not
been used for some time.
Charge the rechargeable battery.
The service life of the re-
chargeable battery has ex-
pired.
Replace the rechargeable battery.
Only use genuine accessories from
the manufacturer.
Rechargeable battery cannot
be charged.
Rechargeable battery con-
tacts are dirty.
Contact an AL-KO service centre.
Rechargeable battery or
charging unit is defective.
Order spare parts. Contact an AL-KO
service centre.
Rechargeable battery is too
hot.
Allow the battery to cool down.
10 TRANSPORT
Before transporting, carry out the following mea-
sures:
1. Switch off the appliance.
2. Remove the rechargeable battery from the
appliance.
3. Pack the battery properly.
NOTE
The nominal energy of the rechargeable
battery is less than 100 Wh. Therefore,
heed the following transport instructions.
The li-ion rechargeable battery contained in the
appliance is subject to the hazardous goods law,
but can be transported under simplified condi-
tions:
■
The undamaged rechargeable battery can be
transported on public roads by the private us-
er without further conditions provided it is
packaged for retail sale and the transport
serves personal purposes. The weight limits
for batteries sent separately must be ob-
served:
■
Max. 30 kg total weight per package
when transported by road, rail and water
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