AK-QI-02 - user manual
p. 3
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In case of any doubts regarding operation, safety or connection of the product, please contact
the manufacturer or a qualified specialist for this purpose.
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All maintenance, adjustment and repair work on the product may only be carried out by a
qualified person in a specialist facility.
Problem
Cause
Solution
A device connected via
induction does not
charging
No mains voltage
ź
Check the correct connection of
the power supply to the mains
socket
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Check the mains fuses
The power supply is
overloaded
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Disconnect the power supply
from the device, check the
correctness of the current
parameters
There is a suspicion of a
product defect
ź
seller
Stop using and contact with
Bad phone position
ź
Placed the phone directly on
the charging surface
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Place the phone with the back
side in the center of the
charging surface
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Do not charge your phone close
to intense magnetic field
sources
Slow charging process
Too long distance
between the chager and
the phone
ź
Take off the case
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Place the phone with the back
side in the center of the
charging surface
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Do not place any objects
between the charginng surface
and the phone while charging
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Clean the charging surface and
back side of the phone
Poor parameters of the
connected USB charger
ź
The USB charger used has too
low output amperage (current)
A device connected via
induction does not
charging or displays a
message about the non-
genuine charger
The power supply does
not correspond to the
current parameters
ź
Disconnect the power supply
from device and check if current
parameters are correct
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Check if the receiver module is
correctly installed, if it was
added
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Contact with seller
Removing the most common problems
inductive
charger pads
