User Help Guide
Should you have problems with this Tv please consult the guide below before calling the Technical Help Line.
SYMPTOM
POSSIBLE CAUSE
REMEDY
No Picture. Buttons lit
Blue
Tv in Standby.
Press the Standby button on the Tv or the
Remote Control
Aerial not connected.
Connect a suitable aerial or cable
connection.
Tv not tuned in.
See page 6 or 9 for tuning.
Picture noisy or ghosting Poor aerial signal.
Ensure the aerial and cable is in good
condition. If using an indoor aerial try an
external aerial. Note a Tv is only as good as
the signal it receives
Teletex breaking up or
freezing
As above
As above
HDMI screen will not
hold picture size.
HDMI Signal source
determines the picture size
Select picture size from HDMI source.
Object blocking I/R signal to Tv Remove objects in I/R signal path.
Poor battery condition
Replace batteries every 6 months.
TV not switched on.
DEAD No Power
Screen lit but no picture
(No Signal) on screen.
No Remote Control
functions
Incorrect input selected or
external source not turned on.
Press “Source” button to select required
signal source, and ensure external source is
turned on
Supply not connected to Tv.
Ensure the Tv is connected to the mains and
is turned on.
Press the button at the Rear of the Tv
adjacent to the mains input plug.
If you are still having difficulty please call the Technical help line. Ring 01422 263313 (Normal rates apply).
Opening hours Mon-Fri 8 am - 8pm. Sat 9 am - 4pm. Sun 11am - 4pm "Bank holidays as Sun"
.
Care of the screen.
Do not hit or bang the screen. It has over a million pixels which may be damaged by miss-
use. Occasionally one or two pixels may turn on or off fully. This is normal and is not a warranty issue.
To clean the screen, do NOT use solvents or petrol based fluids. Use a soft dry cloth. For stubborn sticky
stains use a damp soft cloth with a dilute detergent.
ENG-32720W-1063UK-32 INCH 17MB22-(WO PIP-WO PC)-50108619.P65
27.06.2007, 12:05
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