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Temperature inside the freezer is too warm.
Temperature control is set too warm. Turn the control to a cooler setting and allow several hours for
the temperature to stabilize.
Door is kept open too long or is opened too frequently. Warm air enters the freezer every time the
door is opened. Open the door less often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored recently. Wait until the freezer has had
a chance to reach its selected temperature.
The freezer has recently been disconnected for a period of time. Four hours are required for the
freezer to cool down completely.
Temperature inside the freezer is too cold.
Temperature control is set too cold. Turn the control to a warmer setting and allow several hours
for the temperature to stabilize.
Fast Freeze switch is turned on. This causes continuous running of the compressor and bypasses
the temperature control.
Temperature of external freezer surface is warm.
The exterior freezer walls can be as much as 30F warmer than room temperature.
This is normal while the compressor works to transfer heat from inside the freezer cabinet.
Popping or cracking sound when compressor comes on.
Metal parts undergo expansion and contraction, as in hot water pipes.
This is normal. Sound will level off or disappear as freezer continues to run.
Bubbling or gurgling sound, like water boiling.
Refrigerant (used to cool freezer) is circulating throughout the system. This is normal.
Vibrations.
Check to assure that the freezer is on a level surface.
Floor is uneven or weak. Freezer rocks on the floor when it is moved slightly.
Be sure floor can adequately support freezer.
Level the freezer by putting wood or metal shims under part of the freezer.
The freezer is touching the wall. Re-level the freezer and move it from the wall.
See “Installation Instructions”.
Moisture forms on inside freezer walls.
Weather is hot and humid, which increases internal rate of frost build-up.
This is normal.
Door is slightly open.
Door is kept open too long, or is opened too frequently.
Open the door less often.
The door is not sealed properly.
Moisture forms on outside of freezer.
Door is slightly open, causing cold air from inside the freezer to meet warm moist air from outside.
The door will not close properly.
The freezer is not on a level surface.
The gasket is dirty.
The storage basket is out of position.
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