13
After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | [email protected]
Other Useful Information
Troubleshooting
If your heater fails to operate, or you experience any other problem with the
appliance, check in the table below for solutions to common problems that
may be solved without a service call.
Fault
Possible cause
Rectification
The appliance
will not switch
on.
The plug is not connected.
Insert the plug firmly into
the mains power socket.
The mains power socket is
not supplying power.
Check the house’s mains
fuse or circuit breaker.
The appliance
is not
providing
heat.
The main switch is not
switched on.
Set the Power On/Off
switch to “I”.
The heating element is
defective.
Contact our after sales
support centre.
If none of the solutions offered above help you solve the problem, then please
contact our after sales support line for advice or to arrange a service.
WARNING!
Before attempting any maintenance or cleaning the heater,
make sure it is switched off and disconnected from the power supply,
and has sufficiently cooled down for safe handling.
WARNING!
Do not attempt to open the heater and repair it yourself.
Any repairs must be carried out by a qualified technician.
Technical specifications
Input voltage
~ 220–240 V, 50 Hz
Protection class
II /
Power consumption
Heating level 1
approx. 1000W
Heating level 2
2000W
Fan operation
approx. 20W
Dimensions (W x H x D)
approx. 20.8 x 34.0 x 13.0 cm
Weight approx.
1.3kg
