17
TROUBLE SHOOTING THE APPLIANCE
PROBLEM
POSSIBLE CAUSE
SOLOUTION
Power connected but
DVD player does not
work.
Plug not inserted correctly.
Connect the power supply again.
Disc inserted, but no
tracks and the play
time shown on
the TV screen.
Disc inserted upside down,
Disc is dirty or cracked.
Correctly insert the disc, clean
or replace the disc.
No sound.
The AV cable is not correctly
connected or is loose.
Reconnect the AV cable and
ensure the TV is on the correct
channel.
No picture.
The cables are not inserted
correctly
Re-insert the cables, check
the SCART lead or AV cable is
connected correctly.
The remote control
does not work.
The battery does not have
enough power, the remote
controller is not correctly
pointed at the remote sensor
or the remote sensor is dirty.
Change the battery. Point the
remote controller directly at the
remote sensor, clean the surface
of the remote sensor.
During playing, the
picture stops moving,
skips or the sound is
abnormal.
The disc is not in good
condition - cracked or dirty
The speaker is interfering
with DVD playback.
Clean or replace the disc, move
the speaker away from the
player.
