The device statuses update depends on the ping interval set in the hub settings.
The default value is 36 seconds.
If the device failed to pair, wait 30 seconds and then retry.
For detection and pairing to occur, the device should be located in the coverage
area of the hub’s wireless network (at the same object). A connection request is
transmitted only at the moment of switching on the device.
When pairing the hub with the smart plug that was previously paired with
another hub, make sure that it was unpaired with a former hub in the Ajax app.
For correct unpairing, the device should be in the coverage area of the hub’s
wireless network (at the same object): when unpaired correctly, the Socket (type
F) LED frame continuously blinks green.
If the device has not been correctly unpaired, do the following to connect it to
the new hub:
Socket (type F) can be connected to one hub only.
Icons
1.
Make sure that Socket (type F) is outside the coverage area of the former
hub’s wireless network (the indicator of the communication level between
the device and the hub in the app is crossed out).
2.
Select the hub with which you want to pair Socket (type F).
3.
Click
Add Device
.
4.
Name the device, scan or enter the
QR code
manually (located on the case
and packaging), select the room.
5.
Click
Add
— the countdown will begin.
6.
During the countdown, for a few seconds, give Socket (type F) at least 25 W
load (by connecting and disconnecting a working kettle or lamp).
7.
Socket (type F) will appear in the list of hub devices.