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Trademarks
AJA®, KONA®, Ki Pro®, KUMO®, and XENA® are registered trademarks of AJA Video, Inc. Io
Express™, Io HD™ and Io™ are trademarks of AJA Video, Inc. Apple, the Apple logo,
AppleShare, AppleTalk, FireWire, iPod, iPod Touch, Mac, and Macintosh are registered
trademarks of Apple Computer, Inc. Final Cut Pro, QuickTime and the QuickTime Logo are
trademarks of Apple Computer, Inc. All other trademarks are the property of their
respective holders.
Notice
Copyright © 2012 AJA Video, Inc. All rights reserved. All information in this manual is subject
to change without notice. No part of the document may be reproduced or transmitted in
any form, or by any means, electronic or mechanical, including photocopying or recording,
without the express written permission of AJA Inc.
Contacting Support
To contact AJA Video for sales or support, use any of the following methods:
Mail: 180 Litton Drive, Grass Valley, CA. 95945 USA
Telephone: +1.800.251.4224 or +1.530.271.3109
Web: http://www.aja.com/en/support/
Email: [email protected]
When calling for support, have all information at hand prior to calling.
Limited Warranty
AJA Video warrants that this product will be free from defects in materials and workmanship for a
period of five years from the date of purchase. If a product proves to be defective during this warranty
period, AJA Video, at its option, will either repair the defective product without charge for parts and
labor, or will provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, you the Customer, must notify AJA Video of the defect
before the expiration of the warranty period and make suitable arrangements for the performance of
service. The Customer shall be responsible for packaging and shipping the defective product to a
designated service center nominated by AJA Video, with shipping charges prepaid. AJA Video shall
pay for the return of the product to the Customer if the shipment is to a location within the country in
which the AJA Video service center is located. Customer shall be responsible for paying all shipping
charges, insurance, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care. AJA Video shall not be obligated to furnish service under this
warranty a) to repair damage resulting from attempts by personnel other than AJA Video
representatives to install, repair or service the product, b) to repair damage resulting from improper
use or connection to incompatible equipment, c) to repair any damage or malfunction caused by the
use of non-AJA Video parts or supplies, or d) to service a product that has been modified or integrated
with other products when the effect of such a modification or integration increases the time or
difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY AJA VIDEO IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED.
AJA VIDEO AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. AJA VIDEO’S RESPONSIBILITY TO REPAIR OR REPLACE
DEFECTIVE PRODUCTS IS THE WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR
ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER AJA
VIDEO OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
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