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Revision B • 7/00
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Maintenance
& Alignment
F
or troubleshooting, the optional AirWave
Digital module extender (PR&E # 99-1014) allows
easy access to any module’s circuit board test points.
Note that two module extenders are required for
troubleshooting the Monitor module.
Parts and Repair Services
All of the switches, button caps and faders are
easily field replaceable. Although schematics are
included for field troubleshooting purposes, it is
recommended that modules be returned to PR&E
for circuit board service due to their surface mount
construction.
PARTS ORDERING & REPAIR
INFORMATION
Spare parts, accessories and additional modules
can be purchased through a sales representative
or through PR&E’s Customer Service Department.
To expedite the ordering process, and ensure the
correct parts are ordered, have the PR&E part
numbers at hand when ordering.
Most repair parts are shipped the same day.
Modules and other assemblies may have lead times
exceeding two weeks, so order accordingly.
Parts returned to Harris for service, exchange,
or credit must have a RA (Return Authorization)
tracking number assigned to them by the Techni-
cal Services Department. Parts or components re-
turned without a RA number written on the out-
side of the packaging may be subject to customer
return or to an additional handling fee.
To order assemblies or to request an RA num-
ber, contact Harris by mail, phone, fax, or e-mail,
or visit us on the Web:
Harris Corporation
Attention: Technical Services Department
4240 Irwin Simpson Road
Mason, OH 45040 USA
Phone: 513.459.3503, 8:00 to 5:00 EST
Fax: 513.701.5309
E-mail: [email protected]
Technical support:
www.broadcast.harris.com/customer-service/pre/
General broadcast information:
www.broadcast.harris.com
All U.S. orders and serviced assemblies are
shipped FOB Mason, Ohio using UPS Groundtrak,
unless otherwise specified. FedEx or UPS two-day,
overnight, and next morning delivery is available
for most items. For next day delivery, orders must
be placed before 2 p.m. ET, and shipping method
must be specified at the time of order.
Assembly orders or repair services can be
charged to American Express, VISA, or
MasterCard. Orders may also be shipped COD, if
you do not have an account with Harris. Contact
a sales representative for account information.
SPARE & REPLACEMENT PARTS
INFORMATION
All PR&E parts are categorized using a two digit
part type prefix, a dash, and a three or four digit
part ID number (a second dash and a suffix num-
ber may also be used to identify part variations).
The Replacement Parts table on the next page lists
the AirWave Digital parts typically subject to wear
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