Section 5
Troubleshooting
Step 1
Power off the Cable/DSL modem, router, and computer and wait for
5 minutes
.
Step 2
Turn on the Cable/DSL modem and wait for the lights on the modem to settle down.
Step 3
Turn on the router and wait for the lights on the router to settle down.
Step 4
Turn on the computer.
Step 5
Reconfigure the router as described in
Section 3
.
Step 6
Log in to the router and select the
Status
tab.
Step 7
Verify that the
IP Address
,
Default Gateway
, and at least one of the
DNS
fields have valid
numbers assigned to them (instead of all 0’s).
If you have trouble connecting to the Internet try the steps belows.
If you see all 0’s, click on the
IP Renew
button (for Cable Modem users) or the
Connect
button (for DSL
users).
If each field has a valid number assigned, the router is connected to the Internet.
