Air OPUS
®
WARRANTY
Introduction
The following information relates to warranties offered by OPUS®. Please read all the
information carefully, and should you have any questions relating to any aspect of this
section, please contact OPUS®. By purchasing an item from OPUS®, you hereby agree
to all terms and conditions of warranty as set out herein.
OPUS will always deal with warranty claims reasonably and in good faith.
We offer a 24 month warranty on our OPUS trailers. OPUS warranties apply for
the use of your OPUS on any road or track that is trafficable to normal four-
wheel-drive vehicles.
Validity of Claims
• Warranties are only valid to the original purchaser of the item in question and are valid
from the original date of purchase only.
• Warranties apply only to items sold as “new” and do not extend to any items sold via
auction, or deemed to be “factory seconds”, “ex-demonstration “or “damaged” unless
specifically stated otherwise by OPUS® in writing. (Please see further on this page for
more information).
• Warranties are not transferable under any circumstances. Similarly, if an item is sold
to a third party by the original purchaser, then all warranties become null and void, and
the original purchaser shall make no claims or be eligible for any claims on behalf of the
new owner.
• Warranties do not apply to products purchased from OPUS®. and then used in hire
schemes or as rentals.
• OPUS® does not cover damage due to unauthorized modifications, misuse, abuse,
incorrect assembly, improper and irregular maintenance, or accident or collision.
• Any work performed under an authorized warranty claim approved by OPUS® must
be performed by OPUS®, or an authorized representative of OPUS® and only with the
express written permission of OPUS®.
• Any affiliates, representatives, associates, agents, suppliers, resellers or similar of
OPUS® shall have no authority to authorize or deny warranty claims on behalf of
OPUS®.
• OPUS® shall not be liable, (in part or whole) for any warranties, either express or
implied, made by agents or resellers on behalf of OPUS® without the knowledge
or express written permission of OPUS®. Such unauthorized claims shall be the
responsibility of the agent or reseller only.
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Air OPUS
®
WARRANTY
Camper Trailers
Unless stated otherwise, trailers only are covered by a 24-month
limited manufacturer’s warranty from the original date of purchase. Our
goods come with guarantees that cannot be excluded under Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
OPUS® includes equipment and fittings, such as stoves and sinks, which are
separately warranted by their manufacturer and not covered by Opus®’
Warranty.
If necessary, OPUS® will help an owner make a warranty claim to
these manufacturers. In addition to: OPUS® warranty, the consumer may
also be covered by other rights and remedies of Consumer Law in relation
to the goods and or services to which this warranty relates. Under no
circumstances should OPUS® campers be exposed to water crossings at, or above,
body floor level.
The following items are not covered under Opus®’ warranty:
•
Impact or stone damage to body, chassis or running gear
•
Soiling of fabrics and internal fitments from dust and other airborne substances
•
Water damage due to water crossings
•
Movement or damage caused by dislodgement of appliances and fittings
resulting from hard impact or heavy landings or severely rutted roads or tracks
•
General damage arising from misuse
•
Rust
•
Wheels and tires
•
Paint
•
Travel covers and straps
•
General consumables (e.g. bearings, light bulbs etc)
•
Wear and tear when the trailer has been used for permanent living purposes.
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