Air Liquide Paediatric Скачать руководство пользователя страница 19

How to Contact us with a 

Concern or Compliment

How to Tell us if You Have a Concern

If you have any problems or concerns with the service you 
should call our customer service team or use our online 
patient portal 

www.airliquidehomehealth.co.uk

.

Freephone (landline): 

0808 143 9991

 

Freephone (mobile): 

0330 123 5469*

 

Email: 

[email protected] 

Alternatively, you can write to: 
Home Oxygen Service  
Air Liquide Healthcare Limited 
Alpha House 
Wassage Way 
Hampton Lovett 
Droitwich 
WR9 0NX

How to Pay a Compliment

If you are happy with the services you have 
received from Air Liquide, we would love to hear 
from you. You can feedback compliments using 
the same details as above.

* Free to people who have a monthly minute bundle as 

the call will be deducted from the inclusive minutes.

19

Paediatric Home Oxygen User Guide

Содержание Paediatric

Страница 1: ...Paediatric Home Oxygen User Guide...

Страница 2: ...isit Smoking TheRisks StorageandUsage HowdoIcheckifoxygeniscomingout OxygenTubing Masks andNasalCannulae OilsandGrease BabyMassageTherapy HandSanitiser DynamicAirFlowPressureRelieving Mattresses Bewar...

Страница 3: ...our equipmentdoesnotworkoryouhavea concentratorandthereisapowercut Troubleshooting Ifyouareexperiencingproblemswithyour equipmentandcannotresolveitwiththis guide oryourequipmentguide callour customers...

Страница 4: ...site Pleasevisitourwebsite www airliquidehealthcare co ukforaccess tothesevideosandotherinformation Going Home Yourchild shealthcareprofessionalwill orderoxygenequipmentwhenyourchildis readytogohome P...

Страница 5: ...ity companywillprovidethefulldetails Itisimportantthatyoukeepusuptodatewith anychangestoyourchild sdatatoensurewe areabletoupholdasafeandefficientservice forthem Youhaveanumberofrightsunderdata protec...

Страница 6: ...ality oflife Oxygenisnotaddictivebuttoomuchcanbe harmfulandtoolittlemaynotbebeneficial Oxygencanonlybeprescribedbya healthcareprofessional Using Home Oxygen Yourhealthcareprofessionalwillhave complete...

Страница 7: ...tthatyou l NEVERsmokeorletanyoneelsesmoke nearyourchildwhentheyareusing theiroxygenequipment thisincludes e cigarettes l NEVERchargeane cigarettecloseto yourchildwhentheyareusingtheiroxygen equipmento...

Страница 8: ...ateoursurroundings homeoxygenusers areatgreaterriskfromtheirclothing bedding furnitureandhaircatchingfireiftheysmoke orifotherpeoplesmokeincloseproximity tothem Inoxygen richareas fabrics wood paperan...

Страница 9: ...ER smoke or let anyone else smoke near your child when they are using their oxygen equipment Remember NEVERsmokeacigaretteoruseanelectronic cigaretteclosetoyourchildwhentheyare usingtheoxygen NEVERcha...

Страница 10: ...r Thisinformationappliestoallplaceswhere oxygenequipmentisusedorstored andwhen travellingwithit How do I check if oxygen is coming out Ifyourchildusesaverylowflowrate youmight finditdifficulttodetermi...

Страница 11: ...ng Theyshouldbechangedwhenusedforthe followinghoursperday l 0 12hourschangeeveryyear l 12 24hourschangeevery6months Nasal Cannulae Yourchild scannulaecaneasilybecome blockedbynasalsecretionsandmucus e...

Страница 12: ...careprofessionalor pharmacistifyouareunsure Baby Massage Therapy Ifyouhavebeenadvisedtoapplybaby massagetherapy pleasespeakwithyour baby shealthcareprofessionaltoinformthem thatyourchildisonoxygensoth...

Страница 13: ...mwhowillarrangeforyourhealthcare techniciantovisitifyoufeelyourchild s equipmentcouldbemovedtoadifferent locationwithinyourhome Ifyourchildusesamicroorlowflowmeter theeasiestwaytotransfertoanotheroxyg...

Страница 14: ...redportableoxygenequipment itis importantthatyouandyourchildfamiliarise yourselveswithitwhengoingoutandabout Whenyouarereadytogoout rememberto checktheoxygenflowandcontentsofyour portableoxygenequipme...

Страница 15: ...onalifitissafe Pleasecontacttheswimmingpoolinadvance ofyourvisitsotheycanaccommodateyour requirements Theportableoxygenequipment mustbekeptonthesideofthepoolsoitdoes notgetwet Callourcustomerservicete...

Страница 16: ...ygen Taking the Same Equipment on Holiday Ifyourequirethesameequipmentonholiday thatyouuseathome youdonotneedanew HomeOxygenOrderForm HOOF Youwill needtocallourcustomerserviceteamand providethefollowi...

Страница 17: ...nequipment REMEMBERtotakeenoughforyourreturn journey ALWAYSbringhomeanyportable oxygenequipmentthatyoutookfromyour homesupplyanddonotleaveitatyour destination Whentravellingwithyouroxygenequipment ina...

Страница 18: ...teinformation alternatively youcancall0191 218 1999 tospeakwithNHS OverseasHealthcareServices Otherusefulresourcesinclude l TheDepartmentofHealthhelpline 0207 210 4850 www dh gov uk travellers l TheBr...

Страница 19: ...bile 0330 123 5469 Email alhomecare patientsupport nhs net Alternatively youcanwriteto HomeOxygenService AirLiquideHealthcareLimited AlphaHouse WassageWay HamptonLovett Droitwich WR90NX How to Pay a C...

Страница 20: ...he UnderstandingofClusterHeadache Helpline 01646 651 979 Website www ouchuk org British Lung Foundation TheBLFprovidessupportandadvicefor people Helpline 03000 030 555 Website www blf org uk ChILD Lun...

Страница 21: ...or machinerywhichcouldcreatesparks l Ishouldneveruseorstoreoxygen equipmentwithin1 5metres 5feet of heatsources e g aradiator andelectrical appliancessuchas televisions hairdryers andtoasters l Theox...

Страница 22: ...22 CustomerServiceTeamHelpline0808 143 9991...

Страница 23: ...PaediatricHomeOxygenUserGuide...

Страница 24: ...Liquide Healthcare is a world leader in medical gases home healthcare hygiene products and healthcare specialty ingredients It aims to provide customers in the continuum of care from hospital to home...

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