42
Addenda
When connecting the camera to the computer or TV:
Problem
Cause
Solution
Cannot find removable
disk after connecting the
camera to a PC.
Batteries are not installed or
out of power.
Install new batteries.
I cannot view the video
clips on my computer.
Driver or software is not
installed on the computer.
Install
Direct X 8.0
or above and
Windows Media 9.0 Codecs
to
solve this problem. See page
33 for details on installing the
software, or go to http://www.
microsoft.com to download the
required files.
Driver installation failed.
The installation is terminated
abnormally.
Remove the driver and other
related programs. Follow the
installation steps in the manual to
re-install the driver.
The camera has been
connected to the PC via the
USB cable before installing
the driver.
1. Remove the driver.
2. Install the driver prior to
plugging in the USB cable.
The TV screen does not
display correctly after
connecting the camera
to the TV.
The camera is not correctly
connected to the TV.
Reconnect the camera to TV
correctly.
TV system (NTSC/PAL)
setting error.
Set the TV system to a correct
item.
A conflict with other
installed camera or
capture device occurred.
The device is not compatible
with the camera.
If you have any other camera or
capture device installed in your
computer, please completely
remove the camera and its driver
from the computer to avoid the
conflict.
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