Appendix A: Web Interface Operation Log Definitions
Operation Log entry definitions
Normal entries
:
“Speech path connection” means the station is being brought out of “standby” mode and into “operating” mode. It will
tell you the station it is attempting to reach on the LCD display or on the Operation Log.
“Speech path disconnection” means the attempt to communicate is over and the station will return to its neutral
“standby” state.
“Calling start” means there is a connection between the station and another station it is attempting to reach (in that
order, the extensions will appear on the right).
“Conversation start” means that there is a conversation happening between the station and another station (extensions
listed in that order).
“Conversation end” means the conversation is over.
“Called party busy” means that the station that is being called is occupied, the call will give busy tone until they become
available and then the call will ring through.
“Call hold” means the station is on hold, this happens as soon as Transfer is pressed during the Transfer Function 0
sequence used to fire the remote contact.
“Remote contact one shot” means the open collector has been triggered, this happens after the Transfer Function 0
sequence has been completed.
“Howler tone” means there is no conversation and the handset is offhook for 3 or more minutes.
Problem entries
:
“Command receiving timeout” (under detail indication) means that the network cable for the station has been
unplugged or the network is otherwise not responding. Check network log files.
“Availability verification timeout” means that the network has failed during conversation (as opposed to before or after).
Check network log files.
“Task endless loop occurred” may occur a “Grayed Out” or “Invalid Station Number NONE” and is usually a configuration
problem. Gather configuration files, Operation Logs, Stream Logs, and Error Logs and contact Aiphone Technical
Support. It may occur after an attempt to reach Line No. 225, as seen in an example log entry below:
Aug/18/2008 18:04:43, Exchange , Speech path connection
, 2:1
, -
, -
Aug/18/2008 18:04:43, Exchange , Calling start
, 2:1
, 1:1
, -
Aug/18/2008 18:05:03, Exchange , Absence transfer
, 1:1
, 7:1
, -
Aug/18/2008 18:05:03, Exchange , Calling start
, 2:1
, 7:225
, -
Aug/18/2008 18:06:01, Exchange , Disconnection by timeout
, 2:1
, 7:225
, -
Aug/18/2008 18:06:01, Exchange , Speech path disconnection
, 2:1
, -
, -
Aug/18/2008 23:48:22, System , Task endless loop occurred
, -
, -
, -
“DSP Silent:( 1)” may refer to a silence in audio at the component level on the PC board. Gather configuration files,
Operation Logs, Stream Logs, and Error Logs and contact Aiphone Technical Support.
“Invalid command received” may be a configuration error. Gather configuration files, Operation Logs, Stream Logs, and
Error Logs and contact Aiphone Technical Support.
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