19/09/18
Page 31 of 67
ASR650 Operational Manual
After
you have pressed ‘
Start
’, a ‘
Browse
for Folder
’ dialog opens. Here you can
select a destination path for the diagnosis
data. You also have the possibility to
create a new folder.
The Demo Software will now request a
complete tuning curve and the selected
number of diagnosis samples plus
configuration and status information. The
data will be saved in the folder you have
selected previously. You can now
navigate to that folder and send the
complete diagnosis data to the technical
staff. You may also pack the files using
WinZip
,
WinRar
or a similar program.
The folder that was created at the chosen
destination should contain the files shown
on the left.
These files provide information about the
complete reader status at the point of
sampling the data.
In case of technical problems, especially problems with the reading
performance, please provide as detailed information as possible to the
support staff. It can also be helpful to take samples in different situations,
for example when the reading performance is poor and when it is better.
Ideally, different situations are described precisely then. This will make
trouble shooting faster and easier.
