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AGM Global Vision
4.1.3 PRODUCT REGISTRATION
In order to validate the warranty on your product, the customer must complete and submit AGM
Global Vision PRODUCT REGISTRATION FORM on our website (
www.agmglobalvision.com/
customer-support
).
4.1.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user (Customer) must notify the AGM Global
Vision service department via e-mail. Send any requests to
to
receive a Return Merchandise Authorization number (RMA). When returning any device, please
take the product to your retailer, or send the product, postage paid and with a copy of your sales
receipt, to AGM Global Vision’s service center at the address listed above. All merchandise must
be fully insured with the correct postage; AGM Global Vision will not be responsible for improper
postage or merchandise that becomes lost or damaged during shipment. When sending product
back, please clearly write the RMA# on the outside of the shipping box. Please include a letter
that indicates your RMA#, the Customer’s Name, a Return Address, reason for the return, contact
information (valid telephone numbers and/or an e-mail address), and proof of purchase that will
help us to establish the valid start date of the warranty. Product merchandise returns that do not
have an RMA# listed may be refused, or a significant delay in processing may occur. Estimated
Warranty service time is 10-20 business days. The End-user/Customer is responsible for
postage to AGM Global Vision for warranty service. AGM Global Vision will cover return postage/
shipping after warranty repair to the End-user/Customer only if the product is covered by the
aforementioned warranty. AGM Global Vision will return the product after warranty service by
domestic UPS Ground service and/or domestic mail. Should any other requested, required, or
international shipping methods be necessary, the postage/shipping fee will be the responsibility
of the End-user/Customer.
For service, repair or replacement, please contact:
AGM Global Vision, LLC
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. 928.333.4300
[email protected]
www.agmglobalvision.com
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