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3.9 Registering headsets to the base
The Agent headsets have an ‘Auto Registration’ feature, which means that if you place a new headset onto
the base which is not the main registered headset, the base will after a few seconds enter Auto Registration
mode which will make the headset on the base station the new main registered headset.
Up to three headsets can be registered permanently to the headset base. You can also register a new head-
set unit to your base using the following manual procedure.
•
Press and hold the Telephone button on the headset base for five seconds to enter the registration
mode. The Telephone LED will flash to indicate it is now in registration mode.
•
Press and hold the Call Answer/End button on the headset for five seconds for the headset to enter
registration mode.
• The headset will now be registered to the base which will take around 10 seconds. When the
registration has completed, the base Telephone LED will stop flashing.
The additional 2 auxiliary headsets can be registered using the same procedure but instead of the Telephone
button, use the microphone ‘Up’ button for headset 2 and the microphone ‘Down’ button for headset 3.
These can be found on the underside of the headset base.
3.10 Using multiple headsets
If you have more than one headset registered to the Agent base, the first headset to be turned on becomes
the primary headset and takes control of the base. Another headset can then join and leave the call by the
user pressing their headset buttons, but only the primary headset can end the call.
NOTE: Only one of the two additional headsets can connect at any one time.
3.11 Using the Agent headset with Microsoft Skype for Business
When your headset is connected to a PC using the USB cable, it can interact with Microsoft Skype For Busi-
ness communication software installed on your PC. The headset Call Answer/End button can be used to
answer and end a call and if you activate and finish a call using the desktop software the headset will auto
-
matically turn on and turn off.
This function can be enable or disable as follows:
To enable Skype For Business - Press USB and microphone Up buttons together for 3 seconds. The USB
LED will flash twice (fast) 6 times to confirm the function is enabled.
To disable MS Lync/Skype For Business - Press USB and microphone Down buttons together for 3 seconds.
The USB LED will flash 6 times to confirm the function is disabled.
Default setting is MS Lync/Skype For Business disabled.
