PROBLEM
Ice cubes are sticking together.
Ice level is too high.
Ice level is too low.
Water keeps backing up into the ice
bin (gravity drain).
Water keeps backing up into the ice
bin (drain pump).
The drain pump cycles on and off
erratically.
16
T R O U B L E S H O O T I N G F O U R
POSSIBLE CAUSE
Ice consumption is low.
Room temperature is too warm.
The ice machine is not level.
Room temperature is too warm.
Ice deflector is not in place or secured
properly.
Bin level sensing tube needs adjusted.
The ice machine is not level.
Room temperature is too cold.
The selector switch is not in the "ON"
position
Inadequate drain system.
Foreign material in ice bin drain.
Drain pump tubing kinked or restricted.
Inlet screen to the drain pump is restricted
or blocked.
Drain pump and/or the ice machine are not
level.
Vent line to the drain pump is restricted or
kinked.
Discharge line is restricted or kinked.
The drain pump is not level.
CORRECTION
Use the ice in the bin frequently. Ice will stick together if left
in insulated bin over long periods of time.
Move the unit to an area where temperature is below 90° F.
Use a level to check the unit for level from side to side and
front to rear.
Move the unit to an area where temperature is below 90° F.
Check to see that the ice deflector is in place and secured
below the grid-cutter.
You can adjust the bin level sensing tube by simply press-
ing directly down on the tube 5 inches from the front of the
tube to get a desired bin level.
Use a level to check the unit for level from side to side and
front to rear.
Move the unit to an area where temperature is above 55° F.
Set the rocker switch on the grille of the ice machine to the
"ON" position.
Restriction or improperly installed drain lines will cause
water to back up into the ice bin. Make certain there are no
kinks or restrictions in the drain lines. If necessary, consult
a qualified plumber.
Foreign material is restricting or blocking the ice bin drain
located at the right rear corner of the ice bin. The drain will
need to be cleared.
Check inlet, discharge, and vent line tubing for any kinks or
restrictions and repair as necessary.
Clean the inlet screen to the drain pump.
Check and level if necessary the drain pump as well as the
ice machine.
Check the vent line for any restrictions or kinks and repair
as necessary.
Check the discharge line and connection to the desired
drain for any restrictions or kinks and repair as necessary.
The drain pump must be level. Check for level on the top of
the drain pump case and adjust the tubing or use shims to
level.
