10
WARRANTY INFORMATION
LIMITED 5 YEAR WARRANTY
Customer should not repackage and ship the Guardian Air Home unit due to
possibility of irreparable damage. For warranty service, please contact your
Beyond by Aerus Distributor or call Customer Service at 800.572.0502.
WHAT IS COVERED BY THIS WARRANTY
We warrant the Guardian Air Home unit to the original Customer, subject to
the conditions below, against defects in workmanship or material, provided
that the products are returned to a service location within the following
time periods:
• Guardian Air Home (excluding the ActivePure
®
Cell and Lamp) within five
(5) years of date of purchase.
• ActivePure Cell and Lamp within two (2) years of date of purchase if the
Guardian Air Home is connected to a power source where the ActivePure
Cell is “ON” 100% of the time.
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper installation, operation,
cleaning, and maintenance, all in accordance with the Owner’s Manual
including but not limited to, replacing your HEPA Filters with genuine
Beyond by Aerus filters every 6 - 12 months, depending on usage, and
replacing the ActivePure Cell with a genuine Beyond by Aerus part every
2 years (proof of change may be required). Failure to meet any of these
requirements will void this warranty. Servicing of your Guardian Air Home
by parties other than an authorized Beyond by Aerus location and/or using
parts other than genuine Beyond by Aerus parts will also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact their Beyond by Aerus Distributor and provide their
proof of purchase within the above time periods. Beyond by Aerus will repair
or replace and return the product, without charge and within a reasonable
period of time, subject to the conditions herein, if its examination shall
disclose any part to be defective in workmanship or material. If we, in our
discretion, are unable to repair the product after a reasonable number
of attempts, we will provide either a refund of the purchase price or a
replacement unit, at the company’s option. We reserve the right to inspect
and/or require confirmation of installation method.
WHAT IS NOT COVERED BY THIS WARRANTY
This product is intended for household use. Ordinary wear and tear shall not
be considered a defect in workmanship or material. These warranties do not
apply for loss or damage caused by accident, fire, abuse, misuse, improper
installation, leaking, modification, misapplicaiton, or by any repairs other
than those provided by our authorized Service Center. Consumable items,
such as Pre-Filter and HEPA Filter are not covered by this warranty. This
warranty is non-transferable.
MISSING SERIAL NUMBERS AND UNAUTHORIZED CHANNELS
If a valid serial number is missing from the product, the warranty will
be voided. Beyond by Aerus products are for sale through authorized
Distributors only. Warranties are voided if a product is purchased through
unauthorized channels; this includes company sponsored or independent
websites that are not authorized to use Beyond by Aerus’ trademarked
names, images and logos as well as Internet auction sites (e.g eBay and
craigslist). The only approved company sponsored or independent internet
sites for Beyond by Aerus products are www.beyondbyaerus.com and www.
beyondforhome.com. To confirm warranty coverage prior to purchasing a
product, contact Beyond by Aerus at 800.572.0502 with the serial number
located on the back of the unit.
EXCLUSION OF OTHER WARRANTIES AND CONDITIONS
EXCEPT AS PROVIDED HEREIN, WE MAKE NO REPRESENTATION OR
WARRANTY OF ANY KIND. ALL OTHER WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES
WE SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM BREACH OF EXPRESS OR
IMPLIED WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATIONS,
BREACH OF CONTRACT, NEGLIGENCE OR ANY OTHER LEGAL THEORY. Such
excluded damages include, but are not limited to, loss of profits or revenue
and loss of the use of the products, and any loss caused by leaks or other
water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. Some states do not allow limitations on
warranties, or on remedies for breach. In such states, the above limitations
may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise required by applicable
legislation, this warranty is not transferable. This warranty gives you specific
legal rights and you may also have other rights which vary from province
to province. Some provinces and territories do not allow limitations on
warranties, or on remedies for breach. In such provinces or territories, the
above limitations may not apply to you. If any provision of this warranty or
part thereof is held by a court of competent jurisdiction to be invalid, illegal
or unenforceable, the validity, legality and enforceability of the remaining
provisions or parts thereof will not in any way be affected or impaired within
the jurisdiction of that court. This entire warranty shall continue to be valid,
legal and enforceable in any jurisdiction where a similar determination has
not been made.
This warranty is provided by:
Aerus, LLC
300 East Valley Drive,
Bristol, VA 24201
SERVICE
Every effort is made to ensure customers receive an up-to-date instructions
manual on the use of our products; however, from time to time,
modifications to our products may without notice make the information
contained herein subject to alteration. For the latest information, please
visit our website at www.beyondbyaerus.com or call Customer Service at
800.572.0502.
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