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LIMITED 5 YEAR WARRANTY
Customer should not repackage and ship the Air Scrubber
Advanced by Aerus unit due to possibility of irreparable
damage . For warranty service, please contact your Independent
HVAC Contractor for the address of the nearest service center
or call Customer Service at (866) 736-0503 .
WHAT IS COVERED BY THIS WARRANTY
We warrant the Air Scrubber Advanced by Aerus to the
Customer, subject to the conditions below, against defects
in workmanship or material, provided that the products are
returned to a service location within the following time periods:
• Air Scrubber Advanced by Aerus (excluding the ActivePure®
Cell and Lamp) within five (5) years of date of purchase .
• ActivePure® Cell and Lamp within two (2) years of date of
purchase if the Air Scrubber Advanced by Aerus is connected
to a power source where the ActivePure® Cell is “ON” 100% of
the time . If the Air Scrubber Advanced by Aerus is connected
to the fan circuit where the ActivePure® Cell cycles “ON and
OFF” with the system fan, the ActivePure® Cell is only covered
by a ninety (90) day warranty from date of purchase .
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper
installation, operation, cleaning and maintenance, all in
accordance with the Owner’s Manual . Failure to meet any of
these requirements will void this warranty . Servicing of your
Air Scrubber Advanced by Aerus by parties other than our
authorized representatives and/or using parts other than
genuine parts will also void this warranty .
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact their Independent HVAC Contractor
and provide proof of purchase within the above time
periods . Air Scrubber Advanced by Aerus will repair or
replace and return the product, without charge and within a
reasonable period of time, subject to the conditions herein,
if its examination shall disclose any part to be defective in
workmanship or material . If we, in our discretion, are unable
to repair the product after a reasonable number of attempts,
we will provide either a refund of the purchase price or a
replacement unit, at the company’s option . We reserve the right
to inspect and/or require confirmation of installation method .
WHAT IS NOT COVERED BY THIS WARRANTY
Ordinary wear and tear shall not be considered a defect in
workmanship or material . These warranties do not apply
for loss or damage caused by accident, fire, abuse, misuse,
improper installation, leaking, modification, misapplication,
or by any repairs other than those provided by our authorized
Service Center . This warranty is non-transferable .
MISSING SERIAL NUMBERS AND UNAUTHORIZED
CHANNELS
If a valid serial number is missing from the product, the
warranty will be voided . Air Scrubber Advanced by Aerus
products are for sale through authorized Independent
HVAC Contractors only . Warranties are voided if a product
is purchased through unauthorized channels; this includes
company sponsored or independent websites that are
not authorized to use Air Scrubber Advanced by Aerus’
trademarked names, images and logos as well as Internet
auction sites (e .g . eBay and craigslist) . To confirm warranty
coverage prior to purchasing a product, contact Air Scrubber
Advanced by Aerus at (866) 736-0503 with the serial number
located on the back of the unit .
WARRANTY INFORMATION
EXCLUSION OF OTHER WARRANTIES AND CONDITIONS
EXCEPT AS PROVIDED HEREIN, WE MAKE NO REPRESENTATION
OR WARRANTY OF ANY KIND . ALL OTHER WARRANTIES OF
ANY KIND, EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY
DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE .
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES
WE SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
FROM BREACH OF EXPRESSED OR IMPLIED WARRANTIES,
CONDITIONS, GUARANTEES OR REPRESENTATIONS, BREACH OF
CONTRACT, NEGLIGENCE OR ANY OTHER LEGAL THEORY . Such
excluded damages include, but are not limited to, loss of profits
or revenue, and loss of the use of the products, and any loss
caused by leaks or other water damage .
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state . Some states do
not allow limitations on warranties, or on remedies for breach . In
such states, the above limitations may not apply to you .
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise required
by applicable legislation, this warranty is not transferable .
This warranty gives you specific legal rights and you may also
have other rights which vary from province to province . Some
provinces and territories do not allow limitations on warranties,
or on remedies for breach . In such provinces or territories, the
above limitations may not apply to you . If any provision of
this warranty or part thereof is held by a court of competent
jurisdiction to be invalid, illegal, or unenforceable, the validity,
legality and enforceability of the remaining provisions or parts
thereof will not in any way be affected or impaired within the
jurisdiction of that court . This entire warranty shall continue to
be valid, legal and enforceable in any jurisdiction where a similar
determination has not been made .
This warranty is provided by:
DBG Group Investments, LLC
300 East Valley Drive
Bristol, VA 24201
SERVICE
Every effort is made to ensure customers receive an up-to-date
instructions manual on the use of our products; however, from
time to time, modifications to our products may without notice
make the information contained herein subject to alteration . For
the latest information, please contact Customer Service at (866)
736-0503 or at aessupport@aerusonline .com .
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