USER MANUAL
EarthGuard – EG-300
Australian Energy Research Labs
AER013 – Rev 1.1
21st July 2020
5
AER013 REV 1.1
1
Warranty Duration from the Date of Purchase
Warranty Requirements
Total Warranty Duration
1
1.
You are the original purchaser of the EarthGuard.
3 Years
2.
You are the original purchaser and registered your warranty
online within 60 days of installation.
5 Years
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
AERL will bear the cost of parts and labour to repair any manufacturing faults found within the terms and
period of this warranty. For claims under warranty, the faulty product(s) must be returned to AERL’s facility
at Unit 15, 1015 Nudgee Road, Brisbane, Australia, after contacting AERL and receiving the appropriate
RMA documentation from AERL.
No allowance is made for labour or travelling time required to disconnect or reinstall faulty parts. AERL will
pay the cost of freight to return the repaired charge controller to the customer within Australia or New
Zealand only. The method of freight will be determined by AERL.
All installation and user conditions as set down in the instruction manual must be strictly adhered to as
failure to do so may void your warranty. Any faults or like faults caused by lightning, water or moisture
ingress, vermin infestation, improper voltage, faulty installation, use of the product in a manner for which it
is not intended, alterations which affect the reliability or performance of the unit but are not attributable to
faulty manufacture, failure to act on service warning from the AERL charge controller, or damage caused by
other system components will not be covered under warranty.
The degradation or failure of consumable components (cooling fans and power capacitors reaching end of
life) is not covered under this warranty. In the event of the product being out of service, AERL shall bear no
responsibility for any consequential loss or expense. AERL will not be held responsible for any misleading
or incorrect information conveyed by anyone not directly employed by AERL.
Visit
https://core.aerl.com.au/register-product/
and fill out the associated form to activate your full AERL
warranty.
Warranty Conditions
