Repair and Calibration
To ensure that your instrument meets factory specifications, we recommend that it be
scheduled back to our factory Service Center at one-year intervals for recalibration, or
as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization Number
(CSA#). This will ensure that when your instrument arrives, it will be tracked and pro-
cessed promptly. Please write the CSA# on the outside of the shipping container. If the
instrument is returned for calibration, we need to know if you want a standard calibra-
tion, or a calibration traceable to N.I.S.T. (Includes calibration certificate plus recorded
calibration data).
Ship To:
Chauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
15 Faraday Drive
Dover, NH 03820 USA
Phone:
(800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax: (603) 742-2346 or (603) 749-6309
E-mail: [email protected]
(Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are available.
NOTE:
You must obtain a CSA# before returning any instrument.
Technical and Sales Assistance
If you are experiencing any technical problems, or require any assistance with the
proper operation or application of your instrument, please call, mail, fax or e-mail our
technical support team:
Chauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
Phone: (800) 945-2362 (Ext. 351) • (603) 749-6434 (Ext. 351)
Fax: (603) 742-2346
E-mail: [email protected]
